1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 6895953700
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number to complete the login process. This method replaces the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for a stable connection. If you still don't receive the OTP, you can use the app's support system by initiating a live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active phone number. If your phone number has changed, submit your correct KYC (Know Your Customer) details to our customer support team via email to update your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and enjoy the newly updated app. This should provide a smooth and uninterrupted gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are only possible for earnings from gaming, not for bonus amounts. You can only withdraw the money earned from playing games, not the bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
You need to complete and submit your KYC details in this app, which includes saving your Aadhaar card, UPI, and all bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes, but in some cases, it may take up to 3 hours. However, occasional delays in payments can cause users to wait for up to 24 hours. This variation in processing time is a result of differing service completion rates and payment processing times.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the winnings earned from playing games using the bonus amount. The bonus itself is non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request fails there, rest assured that the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can reach out to their care centre for further assistance.
We prioritize your convenience and security by offering a variety of deposit and withdrawal methods, including credit cards, electronic wallets, and direct bank transfers, all protected by advanced cryptography technologies. Our user-friendly interface ensures a seamless navigation experience, whether you're playing on a desktop or mobile device. In addition, our dedicated customer support team is available 24/7, ready to assist you with any questions or issues that may arise, ensuring a smooth and enjoyable gaming experience. We understand the importance of timely assistance, and our team is committed to providing prompt and effective solutions to any problems you may encounter. As a valued member of our community, you'll have access to a world of endless entertainment and rewards, where excitement and thrill await around every corner. Join 1ace today and embark on an unforgettable journey, where the thrill of the game is matched only by the excitement of the rewards.
At 1ace, the satisfaction of our players is our top priority. We take the safety and security of our players extremely seriously, utilizing cutting-edge measures to ensure a risk-free gaming environment. In addition to our robust security features, we offer generous bonuses and promotions to add an extra layer of excitement to your gaming experience. Join us today and discover the thrill of winning from the comfort of your own home. With our platform, you can play with confidence, knowing that your personal and financial information is fully protected. But don't just play - have fun! Our games are designed to be engaging and entertaining, so sit back, relax, and enjoy the thrill of the game.