1ace
1ace
Share
Add to wishlist
This app is available for your device
1ace
This app is available for your device
Contact
+91 6269213673
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number to complete the login process. This method replaces the need for a password or email login, making it easier to access the app.
Q2: What should I do if I am not getting OTP?
To resolve this issue, first, ensure your internet connection is stable and strong. If you still encounter issues, wait for the OTP to be sent and if it doesn't arrive, use the app's support system for assistance through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the active phone number associated with your account. If your number has changed, please send your updated KYC details to our customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once updated, you should be able to log in and start playing the app without any problems. This should ensure a smooth and enjoyable gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for the money earned from gaming, not the bonus amounts collected. This means you can access your earnings from gaming activities after meeting the minimum withdrawal threshold.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure all your Know Your Customer (KYC) details are filled out and submitted within the app. This includes saving your Aadhar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, some users may experience delayed payments, which can take up to 24 hours. This additional wait time is an exception, rather than the standard process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn. Any winnings from games played with the bonus amount can be withdrawn. The bonus itself remains separate from withdrawable funds.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If so, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
Customer satisfaction is our top priority, supported by a dedicated team of customer service agents available 24 hours a day, 7 days a week, ready to assist you. To ensure an exceptional gaming experience, we offer generous bonuses, loyalty rewards, and regular promotions, guaranteeing that every moment is filled with excitement and generously rewarded. Join us today and discover why 1ace is the best choice for online casino enthusiasts around the world. Our commitment to customer satisfaction is unwavering, and we strive to provide a seamless and enjoyable experience for all our players. Whether you're a seasoned gamer or just starting out, we're dedicated to making your online gaming journey with us a memorable one.
In addition to its extensive range of games, 1ace offers attractive bonuses and promotions to enhance your gaming experience. Our dedicated customer support team is available 24/7 to assist you with any concerns or questions you may have, ensuring that your time spent with us is nothing short of exceptional. From the moment you join, you'll be treated to a world of unparalleled excitement and rewards. Our team of experts is always available to provide guidance and support, so you can focus on what matters most - having a great time. With 1ace, you'll have access to a wide range of bonuses and promotions designed to boost your gaming experience. From welcome packages to loyalty rewards, we're committed to providing you with an unparalleled level of service and entertainment. So why wait? Join 1ace today and embark on a journey of unparalleled excitement and rewards. With our dedicated customer support team at your beck and call, you can rest assured that your experience will be nothing short of exceptional.