1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 0760024455
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in. This method eliminates the need for a password or email, allowing for easy access.
Q2: What should I do if I am not getting OTP?
To initiate the process, check your internet connection and wait for a strong signal to come through. If you still don't receive the OTP after clicking "send," you can try contacting the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If your number has changed, please send your updated KYC (Know Your Customer) details to our customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app. After installing the updated app, you should be able to log in and start playing without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are only allowed for money earned from gaming activities, excluding bonus amounts. Money collected as bonuses cannot be withdrawn.
Q2: Is it necessary to do KYC for withdrawal?
You must complete and submit your KYC details in this app, which includes saving your Aadhaar card, UPI, and bank details. Filling out this information is a necessary step in the process. This ensures a smooth and secure experience for you.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a streamlined process that typically takes 30 minutes to 3 hours to complete. However, sometimes payment processing may be delayed, requiring a wait of up to 24 hours. This delay is an exception to the app's generally efficient service.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal, go to the settings and review your transaction history. If your request is failing, don't worry, your funds will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.
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