1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 4766629133
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve this issue, first, ensure your internet connection is stable and strong. If you still face difficulties, click 'send OTP' and wait for the allotted time. If the OTP doesn't arrive, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active phone number. If the number has changed, send your updated KYC details to the customer support via email to assist with account transfer. This will help shift your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version and log in to access and play the updated app. This should resolve any compatibility problems and allow you to use the app smoothly.
Q1: What is the minimum withdrawal amount in the 1ace?
The app allows a minimum withdrawal of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for the money earned from gaming, not bonus amounts. This restricts users from withdrawing bonus money, which is a distinct feature of the app.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure all your Know Your Customer (KYC) details are uploaded and saved within the app. This includes saving your Aadhar card, UPI details, and bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process in 30 minutes to 3 hours. However, in some cases, payment delays may occur, requiring a wait of up to 24 hours. This delay can affect the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while using the bonus can be withdrawn. The bonus amount itself is non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If your request is failing, don't worry, as the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.
We recognize the importance of continuous transactions and offer various secure deposit and withdrawal methods, including credit cards, electronic wallets, and bank transfers. This ensures that your gaming experience is both convenient and secure. Our platform is also optimized for mobile devices, allowing you to access all your favorite games at any time and from any location. In addition, we provide generous bonuses, regular promotions, and a dedicated customer support team available 24/7 to ensure that your experience at 1ace is exceptional. Our team is committed to providing a top-notch online casino experience that will make you want to come back for more. Join 1ace today and immerse yourself in the exciting world of online gaming!
At 1ace, we prioritize security and convenience above all else. We provide a range of secure deposit and withdrawal methods, including credit cards, e-wallets, and cryptocurrencies, ensuring fast and hassle-free transactions. Our team of customer support specialists is available 24/7, 365 days a year, to assist with any questions or issues you may have, guaranteeing a seamless experience. In addition to our commitment to security and support, we also offer generous bonuses and promotions that enhance your gaming experience and provide more opportunities to win. Our aim is to provide a user-friendly environment that allows you to focus on what matters most - having fun and potentially winning big. With 1ace, you can rest assured that your transactions are safe, your questions will be answered promptly, and your gaming experience will be enjoyable and rewarding.