1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 2455714491
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email login. This convenient method allows for easy access to the app.
Q2: What should I do if I am not getting OTP?
To proceed, ensure your internet connection is stable and strong. Click "send OTP" and wait for the verification code to be sent; if it doesn't arrive within a reasonable time, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If your number has changed, send your updated KYC details to customer support via email to facilitate the account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should allow you to log in and play without problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming activities, excluding any bonus amounts. This means you cannot withdraw bonus funds, only the rewards earned from playing games.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhaar card, UPI account, and storing your bank details securely.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, typically taking between 30 minutes to 3 hours to complete. However, in some cases, payment delays can occur, requiring a wait of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to your settings and check your transaction history to investigate the withdrawal request failure. If the issue persists, don't worry, as the funds will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.
In addition to our diverse selection of games, 1ace also offers a range of secure and convenient deposit and withdrawal methods to cater to all players. Whether you prefer traditional banking options such as credit/debit cards and electronic transfers or modern e-wallets and cryptocurrencies, we have everything you need. Our dedicated support team is available 24/7 to assist you with any questions or issues, ensuring a smooth and enjoyable gaming experience.
In addition to our impressive selection of games, 1ace offers exceptional customer support, available 24/7 to assist with any questions or issues you may encounter. Our platform is fully optimized for both desktop and mobile devices, allowing you to enjoy the thrill of online casino gaming from anywhere, at any time. With our dedicated support team, you can rest assured that any concerns or problems will be addressed promptly and efficiently. Whether you're having trouble with a game, need help with a deposit or withdrawal, or simply have a question about our services, our team is here to help. But it's not just about the support - our platform is designed to provide an unparalleled gaming experience. Our mobile-optimized design ensures that you can play seamlessly on-the-go, while our desktop version offers a rich and immersive gaming experience. At 1ace, we're committed to providing a gaming experience that's not only exciting and entertaining, but also safe and secure. Our platform uses state-of-the-art encryption technology to ensure that all transactions and personal data are protected. So why wait? Join 1ace today and discover a world of online casino gaming that's thrilling, reliable, and rewarding. With our impressive game selection, dedicated support team, and commitment to your gaming experience, we're confident that you'll find your new favorite online casino.