1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 1078578875
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number, then verify the OTP sent to your number. This will securely authenticate you and you'll no longer need a password or email login. You can easily log in using this convenient and secure method.
Q2: What should I do if I am not getting OTP?
To proceed, verify your internet connection and wait for a strong signal to appear. If you don't receive an OTP after clicking "send," you can try again or contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with the active phone number associated with your account. If the number has changed, send your updated KYC (Know Your Customer) documents to the customer support team via email to facilitate the transfer. This will help shift your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and play without any problems. This should update the app to its new version and allow you to access its features.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than some other gaming apps. Withdrawals are only allowed for money earned through gaming activities, not bonus rewards. This means users can't withdraw bonus money, only the cash they've won from playing.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure all your Know Your Customer (KYC) details are fully submitted and saved in this app. This includes saving your Aadhar card, UPI (Unified Payments Interface) information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, there may be occasional delays in payment processing, which can take up to 24 hours to resolve. This delay can extend the overall completion time beyond the initial estimated timeframe.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by others. Any winnings earned from playing games with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, the money will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for further assistance.
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