1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 6171757931
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive a verification code (OTP). Once you verify the OTP, you'll be logged in without needing a password or email. This streamlined login process provides a secure and convenient way to access the app.
Q2: What should I do if I am not getting OTP?
To begin, check that your internet connection is stable and strong. If you still encounter issues after clicking 'send OTP', wait for the predetermined time to pass. If the OTP doesn't arrive, contact the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the active phone number associated with your account. If your phone number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate account transfer. This will help complete the account shifting process smoothly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated version without any problems. Once updated, you can access the app and continue playing.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is higher than in other similar apps. Withdrawals are only possible for funds earned from gaming, excluding bonus amounts. This means you can't withdraw bonus money, only money you've won or earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
You must complete and submit your Know Your Customer (KYC) details in this app, which includes saving your Aadhar card, UPI, and all bank details. This ensures your identity and financial information are verified for secure transactions. Completing this step is a requirement for using the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays can occur, resulting in a wait of up to 24 hours. This delay may affect the overall processing time, extending it beyond the usual timeframe.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned in the game are exclusive to gaming use and cannot be withdrawn by anyone else. Any winnings from games played with the bonus amount can be withdrawn. This distinction ensures that the bonus funds are only used for their intended purpose, within the game.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If a withdrawal request is failing, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
At 1ace, customer satisfaction is our top priority. Our dedicated support team is available 24/7, 365 days a year, to assist you with any questions or issues you may have. We understand the importance of a seamless gaming experience, and we're committed to providing you with a unique and enjoyable experience from the moment you join us. Our user-friendly interface is designed to make it easy for you to navigate and find the games you love. With a wide range of exciting promotions and loyalty rewards, we strive to exceed your expectations at every turn. Whether you're a seasoned gambler or just looking to try your luck, we're confident that you'll find something that suits your style. At 1ace, we're committed to being more than just an online casino - we're your gaming partner. Our team is dedicated to providing you with exceptional service, ensuring that you feel valued and supported every step of the way. Whether you need help with a game, have a question about our promotions, or simply want to share your thoughts, we're always here to listen. So why wait? Join us today and take your gaming adventure to new heights. With our state-of-the-art games, generous promotions, and exceptional customer service, we're confident that you'll find your new favorite online casino at 1ace.
Our platform boasts cutting-edge graphics and flawless gameplay, ensuring an unparalleled user experience. Security and protection are paramount at 1ace, as we utilize state-of-the-art encryption technology to safeguard your personal and financial information. With a range of convenient deposit and withdrawal methods, including credit/debit cards, electronic wallets, bank transfers, and even cryptocurrencies, you can effortlessly manage your account. Our dedicated customer support team is available 24/7, ready to assist you with any questions or concerns you may have. Whether you're experiencing technical issues or simply need guidance, our team is committed to providing personalized support to ensure your complete satisfaction.