1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 7148980559
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Next, verify the One-Time Password (OTP) sent to your number, and you'll be logged in. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check that your internet connection is stable and strong. If you still encounter issues, wait for the OTP to be sent, and if it doesn't arrive, you can seek assistance from the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use your active phone number. If the number has changed, send your correct KYC details to the customer support via email to facilitate a smooth account transfer. This will help resolve the issue and allow you to access your account.
Q4: You are getting blackout and the app is not opening?
You will need to uninstall the app from your device, then download the latest version. Once updated, you can log in and start playing without any issues. This should resolve any problems you were experiencing with the previous version.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, bonus funds cannot be withdrawn, and users can only withdraw earnings from gaming activities. Withdrawn funds are exclusive to the money earned through gaming and do not include bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details through the app, including saving your Aadhaar card, UPI information, and bank details. This information is required for verification and account setup.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a quick process that typically takes 30 minutes to 3 hours. However, payments may be delayed, requiring users to wait up to 24 hours before they are processed. This delay can be frustrating, but it is a relatively rare occurrence in the app's otherwise efficient system.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned in gaming can only be used within the gaming platform and cannot be withdrawn. Money earned from playing games with the bonus amount is eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If so, don't worry, as the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.
With dedicated customer support available 24 hours a day, 7 days a week through chat, email, and phone, assistance is always just a click or call away. In addition, we prioritize responsible gaming, providing tools and resources to help you play within your limits. Join 1ace today and immerse yourself in a captivating world of excitement, bonuses, and potential winnings!
With a commitment to responsible gaming, 1ace is licensed and regulated by leading authorities, ensuring a safe, fair, and transparent environment for all players. Our dedicated customer support team is available 24/7 to assist with any queries or concerns, providing a seamless and enjoyable experience. In addition to our exceptional customer service, we offer generous bonuses and promotions that will enhance your online casino experience. From the moment you join us, you'll be treated to an unparalleled level of entertainment and excitement. At 1ace, we believe in providing a fun and rewarding experience for all our players. With a wide range of games to choose from, you'll never be bored. Whether you're a seasoned pro or just starting out, our platform is designed to cater to players of all levels and preferences. As a valued member of our community, you'll gain access to exclusive promotions, tournaments, and events that will keep you on the edge of your seat. Our commitment to responsible gaming ensures that we prioritize the well-being of our players above all else, providing a safe and controlled environment for you to enjoy your gaming experience. So why wait? Join us today and embark on a journey filled with endless entertainment and unlimited opportunities to win. With 1ace, the excitement never ends, and the possibilities are endless.