1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 5525920202
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the One-Time Password (OTP) sent to your number, which will then log you in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for it to stabilize. If you still don't receive the OTP after clicking "send," try using the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active phone number. If your number has changed, submit your updated KYC (Know Your Customer) details to our customer support team via email to facilitate a smooth account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app to ensure you have the most up-to-date features and functionality. Once installed, you can easily log in and continue playing.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is higher than the withdrawal amount offered by other apps. Withdrawals are only allowed for money earned from gaming activities, not bonus amounts. This means users can only redeem their earnings from playing games, not any promotional bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted through the app. This includes saving your Aadhaar card, UPI information, and bank details. Completing these steps will facilitate a smooth experience in the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The process in this app typically takes between 30 minutes to 3 hours, thanks to its fast and stable services. However, occasional payment delays may cause users to wait up to 24 hours for the payment to be processed. This delay can extend the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn by anyone. Any winnings earned while using the bonus can be withdrawn. This means the bonus itself remains non-withdrawable, but winnings from it are accessible.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request fails, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for further assistance.
1ace is a premier online casino that provides an unparalleled gaming experience for players of all levels. Our platform is designed to cater to both casual players and high-rollers, offering a vast array of games that cater to diverse tastes and preferences. Our extensive collection of games includes classic slots, which offer timeless entertainment and nostalgic charm, as well as immersive live dealer experiences that transport players to a real-world casino environment. Additionally, we feature innovative table games such as blackjack, roulette, and poker, which provide a thrilling and challenging experience for players. Our commitment to quality and fairness is unwavering, and we collaborate with top-tier software providers to ensure that our games are powered by high-quality graphics, seamless gameplay, and fair outcomes. This ensures that our players have a safe and enjoyable experience, free from any concerns about game integrity or fairness. Whether you're a seasoned pro or a newcomer to online gaming, 1ace is the ultimate destination for an exceptional and unforgettable experience.
We prioritize your convenience and security by offering a wide range of deposit and withdrawal methods, including credit/debit cards, electronic wallets, bank transfers, and cryptocurrency options. This ensures smooth and rapid transactions. Our platform is designed with user-friendliness in mind, backed by a robust customer support service available 24/7 through live chat, email, and phone. Whether you need assistance with an account issue, have questions about our services, or require guidance on how to use our platform, our dedicated team is always available to help. The chat feature allows for instant communication, while email and phone support provide a more traditional and personalized experience. Our commitment to customer satisfaction means that we are always available to address any concerns or queries you may have, ensuring that you can focus on your financial goals and transactions without any hassle.