1ace
1ace
Share
Add to wishlist
This app is available for your device
1ace
This app is available for your device
Contact
+91 3393368072
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. You'll then receive a verification code via OTP, which you'll need to enter to complete the login process. Once verified, you can log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection and wait for a strong signal to come through. If you still don't receive the OTP, you can try clicking the send OTP button again. If the issue persists, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your phone number has changed, send the required KYC (Know Your Customer) details to the customer support team via email to update your account. This will facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and play with ease. This update should resolve any problems you were experiencing with the app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum amount of Rs. 100, which is higher than many other apps, offering a more flexible withdrawal option. However, bonus earnings cannot be withdrawn, only the money earned through gaming activities. This allows users to accumulate funds earned from gaming before making a withdrawal.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you need to complete and submit your KYC details in the app. This requires saving your Aadhaar card, UPI information, and all relevant bank account details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring users to wait up to 24 hours. This delay can happen despite the app's overall efficient processing times.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming and cannot be withdrawn by anyone else. It can be withdrawn once you've earned money by playing games with the bonus amount. This allows you to keep your winnings separate from the bonus funds.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if the withdrawal request is failing. If it's failing, don't worry - the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
At 1ace, customer satisfaction is our top priority. Our dedicated support team is available 24/7, 365 days a year to assist you with any questions or concerns you may have, ensuring a smooth and enjoyable gaming experience. We understand the importance of providing exceptional service and are committed to providing a hassle-free environment for our players. Our team is comprised of experienced professionals who are knowledgeable and passionate about gaming. They are equipped to handle any issue that may arise, from game-related questions to technical difficulties. Whether you're a seasoned player or just starting out, our support team is here to help you every step of the way. At 1ace, we believe that a positive gaming experience is crucial to our players' overall enjoyment. That's why we've implemented a number of features and tools designed to enhance your experience and provide endless possibilities for entertainment and winning. From exciting games and promotions to rewarding bonuses and loyalty programs, we have everything you need to make your gaming experience truly unforgettable. So why wait? Join us today and discover the limitless possibilities that await you at 1ace. With our commitment to customer satisfaction and exceptional service, you can be sure that you're in good hands. Come and explore the thrill of gaming with us, where the entertainment and potential for victory are truly endless.
Join 1ace today and take advantage of our exciting promotions, generous welcome bonuses, and loyalty rewards program. Experience the thrill and sophistication of a premium online casino, where every spin, bet, and wager can be a ticket to big wins. From the moment you step into our virtual doors, you'll be treated to a world-class gaming experience that's unmatched in the industry. Our expertly crafted games, including slots, table games, and more, offer unparalleled excitement and entertainment. With each spin, you'll have the chance to win life-changing jackpots and claim your share of the millions of dollars we give away every day. But it's not just about the games – it's about the experience. Our user-friendly interface, intuitive navigation, and 24/7 customer support ensure that you'll always feel like a VIP, no matter what. Plus, our loyalty rewards program is designed to reward your loyalty and encourage you to keep coming back for more. So what are you waiting for? Join 1ace today and start experiencing the thrill of a premium online casino. With new promotions and bonuses added every week, there's always something new and exciting waiting for you. Don't miss out – join the fun and start winning big today!