1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 9994425815
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method allows you to bypass the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve this issue, first, ensure you have a strong internet connection. If you don't receive the OTP, try waiting and then contacting the app's support system through live chat for further assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, please send your updated KYC details to our customer support via email to assist with account transfer. This will enable us to update your account information.
Q4: You are getting blackout and the app is not opening?
Uninstall the app from your device to resolve the issue. Download the latest version, and you should be able to log in and play without problems. This should solve the compatibility issues and allow you to access the app's updated features.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other available options. Withdrawals are only allowed for money earned through gaming, and bonus funds cannot be withdrawn. This means you can cash out your winnings, but not the extra rewards or bonuses you've received.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhar card, UPI, and providing your bank details for verification purposes.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete most processes in 30 minutes to 3 hours. However, payment delays may occur, requiring users to wait up to 24 hours for processing. This delay is a deviation from the otherwise efficient app experience.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount are withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request isn't showing, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
1ace is a leading online casino platform that provides an immersive gaming experience, seamlessly blending the excitement of land-based casinos with the comfort and convenience of playing from the comfort of your own home. Our commitment to excellence is evident in our vast library of games, carefully curated to cater to a diverse range of tastes and preferences. From the classic, timeless appeal of table games like blackjack and roulette, to the vibrant, fast-paced excitement of popular slot machines and video poker, our extensive collection has something for everyone. Whether you're a seasoned gamer or just looking to try your luck, our platform offers a unique and engaging experience that's sure to keep you entertained and coming back for more.
Our user-friendly platform ensures a seamless navigation experience, whether you're playing on your desktop or mobile device. To make your gaming journey effortless, we provide a range of secure and convenient deposit and withdrawal methods, including credit cards, e-wallets, bank transfers, and cryptocurrencies. We prioritize security above all else, which is why we utilize advanced cryptography technologies to protect your personal and financial information. With our platform, you can rest assured that your transactions are fully encrypted and protected from unauthorized access.