1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 2700964725
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) that is sent to your number for secure login. Once verified, you can access the app without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. Click to request the OTP, and if it doesn't arrive within the allotted time, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with the same active number. If your number has changed, send your correct KYC (Know Your Customer) details to the customer support system via email to assist with account transfer. This will help resolve the account issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you need to uninstall the app from your device and download the latest version. Once you've done this, you should be able to log in and access the newly updated app with ease.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is higher than some other apps. Withdrawals are only permitted for earnings from gaming, and not for bonus amounts. Users cannot withdraw bonus money collected.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details in the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, however, the overall duration can range from 30 minutes to 3 hours. Nevertheless, occasional payment delays can occur, requiring users to wait a maximum of 24 hours. This variation in completion time is mainly due to the payment processing aspect of the app.
Q4: Why is the bonus balance not being withdrawn?
You can only use the bonus earnings for gaming purposes and cannot withdraw them. The bonus funds themselves are not withdrawable, but any winnings earned from playing with them can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request still fails, the funds will be added to your wallet account within 24 hours. If this doesn't happen, you can reach out to their care centre for assistance.
Our user-friendly interface makes it easy to navigate through various categories of games and find your favorite ones. We prioritize the security and convenience of our players, offering fast and secure deposit and withdrawal methods, including credit/debit cards, electronic wallets, and bank transfers. Additionally, our dedicated customer support team is available 24/7 to assist with any questions or concerns you may have. Whether you need help with a specific game, have a question about your account, or simply need guidance on how to use our platform, our team is always here to help. We understand that your gaming experience is important to you, and we are committed to providing a reliable, efficient, and enjoyable experience for all our players.
At 1ace, we believe in rewarding our players generously, which is why we offer attractive bonuses, promotional offers, and a lucrative loyalty program. Whether you're a newcomer or an experienced player, we're committed to providing an exciting, fair, and rewarding gaming experience from the moment you sign up. Our goal is to create a thrilling adventure for you, with every spin, bet, and win feeling like a celebration. When you join us, you'll be part of a community that values fairness, transparency, and fun. Our team of experts is dedicated to ensuring that every aspect of your gaming experience is top-notch, from the ease of depositing and withdrawing funds to the variety and quality of our games. We're constantly innovating and improving our offerings to stay ahead of the curve, so you can be sure that you'll always find something new and exciting to enjoy. So why wait? Embark on your gaming adventure with us today and discover why 1ace is the preferred choice of online casino enthusiasts worldwide.