1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 1078659443
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your mobile number to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve the issue, check your internet connection for a strong signal. If you don't receive the OTP after clicking "send," wait for the allotted time to pass before seeking assistance from the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If your number has changed, submit your updated KYC (Know Your Customer) details to the customer support team via email to facilitate account transfer. This will help resolve any issues and ensure a smooth account shift.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to easily log in and play the updated app. Once installed, you can access the app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawal is only possible for earnings from gaming activities, not for bonus amounts collected. This means users can only redeem their real gaming earnings, not promotional bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, all your Know Your Customer (KYC) details must be uploaded and saved in the app, including your Aadhar card and bank details. This also includes saving your UPI (Unified Payments Interface) information. Ensuring all required details are updated will facilitate a smoother experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete a process within 30 minutes to 3 hours. However, payment delays may occur, requiring users to wait for up to 24 additional hours. This exception to the usual quick timeframe can be frustrating for those waiting for their payments to be processed.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used within the gaming platform and cannot be withdrawn by anyone else. Earnings from games played with the bonus amount are eligible for withdrawal. The bonus earnings themselves are not withdrawable, but winnings from games played with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section and wait for the money to be added to your wallet account within 24 hours. If it's still not reflected, you can reach out to their care centre for assistance. If your withdrawal request is failing, rest assured that the funds will be deposited eventually.
At 1ace, we not only offer exciting games, but also attractive bonuses and promotions to enhance your gaming experience. Additionally, our dedicated customer support team is available 24/7 to assist with any questions or concerns you may have. Our team is committed to providing you with a seamless and enjoyable experience, ensuring that you have a blast while playing with us. As a valued member of our community, you'll have access to a wide range of promotions and bonuses, designed to reward your loyalty and keep your gaming experience fresh and exciting. Whether you're a seasoned player or just starting out, our promotions are designed to help you get the most out of your time with us. But that's not all - our customer support team is always available to help with any issues or questions you may have. Our team is knowledgeable and friendly, and we're committed to providing you with the best possible support. Whether you need help with a specific game or just have a question about our site, we're always here to help. So why wait? Join us today and embark on an exciting adventure filled with endless entertainment and the chance to win big! With our attractive bonuses and promotions, dedicated customer support, and exciting games, you'll be sure to have a blast with us.
Welcome to 1ace, your premier online casino destination where entertainment meets endless possibilities! At 1ace, we take pride in offering a unique gaming experience that caters to both novice players and seasoned gamblers alike. Our extensive platform is packed with a vast selection of games, featuring classic slots, video slots, progressive jackpots, and table games such as blackjack, roulette, and poker. Our commitment to excellence has led us to curate a diverse range of games that cater to all tastes and preferences. From the thrill of spinning the reels on our classic slots to the excitement of trying your luck at our progressive jackpots, we have something for everyone. Our video slots offer immersive experiences with innovative features, bonuses, and storylines, while our table games provide a realistic and authentic gaming environment. We understand that every player is unique, and we strive to provide a personalized experience that meets the individual needs of each player. Whether you're a newcomer to online gaming or a seasoned pro, our user-friendly interface and intuitive gameplay make it easy to navigate and enjoy your favorite games. At 1ace, we're dedicated to providing a safe, secure, and fair gaming environment. Our platform is equipped with the latest technology and security measures to ensure that every transaction is secure and every game is fair. Our customer support team is always available to assist with any questions or concerns, providing you with a hassle-free gaming experience. So why wait? Join us at 1ace today and discover a world of endless entertainment and endless possibilities. With our vast selection of games, commitment to excellence, and dedication to providing a personalized experience, we're confident that you'll find your new favorite gaming destination.