1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8150664140
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely access your account. This passwordless login method allows you to log in easily without needing any additional credentials.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection for a strong signal. If you don't receive the OTP within the given time, you can try again by clicking "send OTP". If the issue persists, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the active number associated with your account. If the number has changed, email your updated KYC details to customer support to facilitate the account transfer. This will help resolve the login issue and update your account information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version and reinstall it. This should allow you to log in and enjoy the newly updated app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, bonus earnings are not withdrawable - only money earned from gaming can be withdrawn. This withdrawal policy applies to the amount you've earned through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your Know Your Customer (KYC) details in this app, which includes saving your Aadhaar card, UPI information, and all relevant bank details. This step is necessary for a secure and smooth experience. Once completed, you can proceed with further actions.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically result in a processing time of 30 minutes to 3 hours. However, payment delays can occasionally occur, requiring users to wait up to 24 hours for resolution. This delay can impact the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn by anyone else. You can withdraw the money earned from playing games using the bonus amount. The bonus money itself remains separate and non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if the withdrawal request is processing. If not, don't worry as the funds will be added to your wallet account within 24 hours. If it still doesn't happen, you can reach out to their care centre for assistance.
Join 1ace today and take advantage of our generous welcome bonuses, promotions, and loyalty rewards designed to make your gaming journey as rewarding as it is exciting. Unlock endless entertainment and big wins at 1ace! With our exclusive offers, you'll be able to enjoy a more thrilling experience, with more opportunities to win and more ways to have fun. From the moment you sign up, you'll be treated like a valued member of our community, with a personalized experience tailored to your preferences. Our loyalty program is designed to recognize and reward your loyalty, with rewards and benefits that get better and better as you play. So why wait? Join 1ace today and start your journey to big wins and endless entertainment!
We at 1ace prioritize convenience and security, providing a range of deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrency options, ensuring seamless transactions. Our platform is designed with cutting-edge encryption technology to ensure that your personal and financial information remains secure. To ensure the highest level of security, we utilize advanced encryption algorithms and protocols to protect your sensitive data. Our state-of-the-art infrastructure is regularly audited and tested to prevent any potential vulnerabilities. Our team of experts is dedicated to monitoring our systems 24/7 to detect and respond to any incidents quickly and effectively. In addition to our robust security measures, we also offer a range of deposit and withdrawal options to cater to different needs and preferences. Whether you prefer the convenience of credit card transactions or the anonymity of cryptocurrency, we have a method that suits your requirements. Our electronic wallet options provide a secure and efficient way to manage your funds, while our customer support team is always available to assist with any questions or concerns. At 1ace, we understand the importance of transparency and accountability. That's why we provide regular updates on our security measures, ensuring that our users are always informed and aware of any changes or improvements to our systems. Our commitment to security and customer satisfaction is unwavering, and we strive to maintain the highest standards of excellence in the industry.