1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 9004600533
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the OTP (One-Time Password) sent to your mobile number to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To send the OTP, first, check your internet connection and wait for a strong signal. Click on "send OTP" and wait for the allotted time, then retry if you don't receive it. If issues persist, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
Try to log in with your active account number. If your number has changed, send your correct KYC (Know Your Customer) details to the customer support system via email to assist with the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and enjoy the updated app. This should resolve any compatibility problems and allow for seamless gameplay.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than in other apps. Withdrawals are only allowed for earnings from gaming, and bonus amounts cannot be withdrawn. This means users can only withdraw money they've earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within this app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours in some cases. This delay in payment processing may extend the overall time required to complete the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned while using the bonus can be withdrawn. This means the bonus itself is non-withdrawable, but winnings from its use are available for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot the issue, check your transaction history in the settings. If your withdrawal request isn't showing up, don't worry, the funds will be added to your wallet account within 24 hours. If it still doesn't appear, you can contact their care centre for assistance.
At 1ace, making deposits and withdrawals is a breeze with our extensive range of payment methods, including credit/debit cards, electronic wallets, and bank transfers. This ensures fast and hassle-free transactions. Join us today and take advantage of exciting promotions, generous bonuses, and a loyalty program that rewards your continuous support. Experience the best online gaming experience at 1ace and let the good times roll!
At 1ace, customer satisfaction is our top priority. Our dedicated support team is available 24 hours a day, 7 days a week to assist with any questions or issues you may encounter. From the moment you join us, you'll be treated to a seamless and enjoyable gaming experience. Upon signing up, you'll be eligible for our generous welcome bonuses and exciting promotions, designed to enhance your gaming adventure and maximize your winning potential. Our team of experts has crafted these offers to provide you with the best possible chance of success, so you can focus on what matters most - winning. Whether you're a seasoned pro or just starting out, our support team is here to help you every step of the way. From depositing and withdrawing funds to navigating the various games and features, we're committed to providing you with a hassle-free experience. So why wait? Join 1ace today and start playing with confidence, knowing that our dedicated support team is always available to help you overcome any obstacles and achieve your gaming goals. The games are waiting - let's get started!