1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 4027485084
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive a verification OTP. Once you enter the OTP, you will be logged in. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To initiate the process, check and ensure a strong internet connection is available. Wait for a stable signal, then click on 'send OTP' to proceed. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If the number has changed, send your updated KYC (Know Your Customer) details to the customer support email to facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve this issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and play without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for the money earned from gaming, not the bonus collected. The earned funds can be withdrawn, making it a more accessible option for users.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your Know Your Customer (KYC) details within this app, which includes saving your Aadhaar card and UPI information along with all relevant bank details. Your cooperation in this matter is greatly appreciated. This will ensure a secure and hassle-free experience within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The process in this app is generally fast, taking between 30 minutes to 3 hours. However, occasional payment delays can extend this timeframe to up to 24 hours. This can affect the overall efficiency of using the app for services.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used for gaming purposes. It cannot be withdrawn, but any winnings from playing games with the bonus amount can be withdrawn. This means you can access the funds you win, but not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If a withdrawal request is failing, don't worry - the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
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