1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 3166396783
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP verification code. Enter the code to verify your identity, eliminating the need for a password or email login. This streamlined process allows you to easily access the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If you still don't receive an OTP after clicking "send," you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active number. If your number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate account transfer. This will help resolve the issue and shift your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and enjoy the updated app without any problems. This should fix the issue and allow you to play the app smoothly.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only available for earned gaming money, not bonus amounts collected. This means users can only cash out winnings from gaming activities, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To complete the onboarding process, please ensure all your Know Your Customer (KYC) details are accurately filled and submitted in this app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours for resolution. This delay is an exception to the otherwise efficient process offered by the app.
Q4: Why is the bonus balance not being withdrawn?
The money earned from a bonus is only usable for gaming and cannot be withdrawn by anyone except the player. Player earnings from games played with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal is pending, don't worry - the funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for further assistance.
Our dedicated customer support team is available 24 hours a day, 7 days a week to assist you with any questions or issues you may have, ensuring that you have a stellar gaming experience. In addition, we offer attractive bonuses and promotions to keep the fun and rewards coming. Join 1ace today and experience the pinnacle of online casino entertainment!
Our customer support team is available 24 hours a day, 7 days a week, ready to assist with any questions or issues you may encounter. Whether you play for fun or aim to win big, 1ace is here to provide an exciting gaming journey. Discover the best online casino experience today, exclusively at 1ace. With our dedicated support team, you can rest assured that you'll receive prompt and personalized assistance whenever you need it. Our team is comprised of knowledgeable and friendly experts who are committed to resolving any issues you may have, ensuring that your gaming experience is seamless and enjoyable. At 1ace, we understand the importance of a hassle-free gaming experience. That's why we're dedicated to providing a comprehensive support system that's always available to help. Whether you're experiencing technical difficulties, need guidance on a particular game, or have questions about our bonuses and promotions, our support team is here to help. As a valued member of the 1ace community, you can expect to receive top-notch support that's tailored to your unique needs. Our team is passionate about delivering exceptional customer service, and we're committed to making your gaming experience with us an enjoyable and memorable one. So why wait? Join the 1ace community today and discover the best online casino experience. With our 24/7 support team available to assist you every step of the way, you can focus on what matters most - having fun and winning big!