1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 9649490889
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the OTP (One-Time Password) sent to your number, and you'll be logged in without needing a password or email. This convenient method allows easy access to the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you still encounter issues, wait for the OTP and if it doesn't arrive, access the app's support through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in to your account, try using the same active number. If your account number has changed, send your updated KYC (Know Your Customer) documents to customer support via email to facilitate the account transfer. This will enable you to access your account smoothly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once updated, you can log in and continue playing the app without any problems. This should fix any compatibility issues and allow smooth gameplay.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawal is only allowed for earnings from gaming, and does not include bonus money. This means you can cash out the money you've earned from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit your Know Your Customer (KYC) details within the app. This involves saving your Aadhaar card, UPI information, and bank details for verification purposes.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, but the process can take anywhere from 30 minutes to 3 hours to complete. However, in some cases, payment processing may be delayed, requiring a wait time of up to 24 hours. This delay in payment is an exception to the otherwise efficient service.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section to see why your withdrawal request is failing. If the issue persists, the funds will be added to your wallet account within 24 hours. If you experience any further delays, you can seek assistance from their care centre.
At 1ace, we believe in rewarding our players generously. Take advantage of lucrative welcome bonuses, daily promotions, and a loyalty program that offers exclusive benefits. Our dedicated customer support team is available 24 hours a day, 7 days a week, ready to assist you via live chat, email, or phone, ensuring an exceptional gaming experience.
Our user-friendly interface makes it easy to navigate through game categories, while our state-of-the-art security measures ensure that your personal and financial information is protected at all times. We offer a range of deposit and withdrawal methods, including credit/debit cards, electronic wallets, and cryptocurrencies, providing you with flexibility and peace of mind when managing your funds. This means you can easily top up your account, make transactions, and withdraw your winnings without any hassle. Our secure payment systems are designed to keep your sensitive information confidential and secure, so you can focus on playing your favorite games without worrying about your financial details. With our varied payment options, you can choose the method that best suits your needs and preferences, ensuring a seamless and enjoyable gaming experience.