1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8313586538
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to secure your login. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection and wait for a strong signal. Click on "send OTP" and wait for the specified time, during which a proper OTP should be received. If you don't receive the OTP, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active phone number. If your number has changed, submit your updated KYC (Know Your Customer) details to our customer support team via email to facilitate account transfer. This will help resolve the issue and maintain account continuity.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the updated app without any problems. This should allow you to enjoy a seamless gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is higher than the minimum withdrawal amount offered by other apps. Withdrawals are only possible for funds earned from gaming activities, not bonus rewards. This means users cannot withdraw bonus money collected within the app.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details in this app. This includes saving your Aadhaar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions in as little as 30 minutes to 3 hours. However, in some cases, payments may be delayed, requiring a wait of up to 24 hours. This delay can occur when payment processing takes longer than expected.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used for gaming and cannot be withdrawn by anyone else. It can be withdrawn once you've earned money by playing games with the bonus amount. Essentially, the bonus funds are for gaming purposes only.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is pending. If it's not appearing, don't worry, the funds should be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.
We take pride in delivering exceptional services, including 24/7 customer support, rapid and secure deposit and withdrawal methods, and a variety of payment options. Our payment options include credit and debit cards, electronic wallets, cryptocurrencies, and bank transfers, all designed to make transactions smooth and hassle-free. Our robust security measures and commitment to fair play ensure a safe and enjoyable gaming environment for all players. With us, you can join a thrilling journey filled with endless opportunities to win big.
At 1ace, we prioritize the security and convenience of our players by offering a range of reliable deposit and withdrawal methods. This includes credit cards, electronic wallets, and cryptocurrency options, providing our players with flexibility and ease of use. In addition to our secure payment options, we also offer comprehensive customer support 24 hours a day, 7 days a week. Our dedicated team is available to assist with any questions or concerns, ensuring that our players have a seamless and enjoyable gaming experience. Whether you need help with a deposit, withdrawal, or have a query about our games, our support team is always available to provide assistance. We understand the importance of a secure and trustworthy online gaming environment, and we take every precaution to ensure the safety and confidentiality of our players' personal and financial information. Our commitment to security and customer support is unwavering, and we strive to provide an exceptional gaming experience for all our players.