1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 5384174799
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP that is sent to your number, and you will be logged in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection for a strong signal. If you don't receive the OTP after clicking "send," wait for the allotted time to pass before seeking assistance through the app's live chat support.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If your number has changed, submit your updated KYC (Know Your Customer) details to the customer support team via email to facilitate the account transfer. This will help complete the account shifting process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you'll need to uninstall the app from your device and then download the latest version. Once you've installed the updated app, you should be able to log in and start playing without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming activities, not bonus amounts. You can redeem your gaming earnings at this minimum threshold.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC (Know Your Customer) details in this app, including saving your Aadhaar card, UPI (Unified Payments Interface) information, and bank details. This information is essential for the verification process. By doing so, you'll be able to proceed with the next steps in the application.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, payment delays can occur, requiring a wait time of up to 24 hours. This variation in processing times is a trade-off for the app's overall speed and reliability.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings in your gaming account can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the money earned from playing games, but only the funds you've won with your own funds or deposited separately. The bonus earnings themselves cannot be withdrawn, only the winnings from games played with them.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to see if your withdrawal request is failing. If it is, don't worry, the money will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.
For an exceptional gaming experience, 1ace provides a comprehensive customer support service, available 24/7, 365 days a year. Our dedicated support team is always ready to assist you with any queries or issues you may encounter, ensuring that you can focus on what matters most - enjoying your gaming experience. In addition to our exceptional support, we offer generous bonuses and promotions designed to maximize your entertainment and potential for winning. Our rewards program is tailored to provide you with a personalized experience, offering exclusive benefits and perks that cater to your gaming preferences. Join 1ace today and discover why we are the top choice for online casino enthusiasts. With our robust support, exciting bonuses, and commitment to providing a premium gaming experience, we are confident that you will find your experience with us to be unmatched.
At 1ace, we prioritize security and convenience, providing a vast array of secure deposit and withdrawal methods, including credit cards, e-wallets, and cryptocurrencies. Our user-friendly platform ensures seamless navigation, whether you're gaming on a desktop or mobile device. In addition, we offer generous bonuses and promotions that enhance your gaming experience from the moment you make your first deposit. Our commitment to your satisfaction is unwavering, and we strive to provide an exceptional gaming experience that meets your every need. Our platform is designed to be intuitive and easy to use, with a range of features that make it simple to manage your account, access your favorite games, and take advantage of our promotions. With 1ace, you can focus on what matters most - having fun and winning big. We understand that security is a top priority for our players, which is why we employ the latest encryption technology and adhere to the highest industry standards to ensure the protection of your personal and financial information. Our customer support team is also available 24/7 to assist with any questions or concerns you may have, ensuring that your gaming experience is always smooth and enjoyable.