1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 1285185676
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the code to complete the login process. With this method, you can now access the app without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. Once you have a stable connection, try clicking on send OTP and wait for the verification code to arrive. If you don't receive the OTP, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If the number has changed, send your updated KYC details to the customer support system via email to facilitate a smooth account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to easily log in and access the updated app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum amount of Rs. 100, which is higher compared to other apps. Withdrawals are only allowed for the money earned from gaming activities, and not for bonus amounts. This means users can withdraw their winnings, but not any additional bonuses they may have received.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved in the app, including your Aadhar card, UPI, and bank account information. You will need to enter and store these details in the app for verification purposes. This will help facilitate a smoother and more secure experience for you.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a process completion time of 30 minutes to 3 hours. However, payments may occasionally be delayed, causing users to wait up to 24 hours for resolution. This delay is an exception to the otherwise efficient process.
Q4: Why is the bonus balance not being withdrawn?
Funds earned from the bonus can only be used for gaming purposes and cannot be withdrawn by others. The bonus amount itself can be withdrawn after you have earned money by playing games with it. You can then withdraw the total amount earned, including the initial bonus.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failed. If it is, don't worry, the funds will be added to your wallet account within 24 hours. If it still doesn't resolve, you can contact their care centre for further assistance.
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