1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 9823103653
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in without needing a password or email. This convenient method allows you to easily access the app.
Q2: What should I do if I am not getting OTP?
To resolve this issue, check your internet connection for a strong signal and wait for a proper send OTP attempt. If you still don't receive the OTP within the allotted time, contact the app's support team through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the active phone number associated with it. If the number has changed, please send your updated KYC (Know Your Customer) details to our customer support via email to facilitate the transfer of your account. This will help resolve any issues and ensure a smooth continuation.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've downloaded the updated app, you can easily log in and start playing. This should fix any problems you were experiencing and allow you to enjoy the app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. You can only withdraw earnings from gaming activities, not bonus money. This means you can access your hard-earned winnings but not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure you have completed and submitted all required KYC details within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours, but its efficiency can be affected when payment delays occur. In such cases, users may experience a waiting period of up to 24 hours. Despite this, the app's overall performance remains generally efficient and speedy.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while using the bonus can be withdrawn. The bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If your request is still pending, don't worry - the funds will be added to your wallet account within 24 hours. If you encounter any issues, you can also seek assistance from their customer care centre.
Beyond offering a wide range of games, 1ace also provides attractive promotions and loyalty programs designed to reward players at every stage of their journey. These rewards are designed to enhance the overall gaming experience and provide an added layer of excitement and engagement. At 1ace, we understand the importance of providing exceptional customer support to ensure a seamless and enjoyable experience. Our dedicated team of customer support specialists is available 24 hours a day, 7 days a week, to help resolve any questions or concerns you may have. Whether you're experiencing technical issues or need assistance with a game, our team is always ready to lend a hand. By joining 1ace, you'll not only gain access to a vast array of games but also become part of a community that values its players. Our loyalty programs are designed to recognize and reward our most loyal and dedicated players, providing them with exclusive benefits and perks. So why choose 1ace? Our commitment to providing a superior gaming experience, combined with our exceptional customer support and loyalty programs, make us the ideal choice for online casino enthusiasts around the world. Join the 1ace community today and discover why we're the go-to destination for a fun and exciting gaming experience.
1ace provides an unparalleled service with 24/7 customer support, ensuring that all questions and concerns are promptly addressed. This commitment to exceptional customer care is evident in the seamless and timely resolution of any issues that may arise. Whether you need assistance with a specific query or simply have questions about our services, our dedicated team is always available to help. In addition to our outstanding customer support, 1ace offers a range of generous welcome bonuses, daily promotions, and loyalty programs that keep the excitement going and provide substantial rewards. From the moment you start your journey with us, you'll be treated to a world-class experience that is designed to exceed your expectations. Our loyalty programs, in particular, are designed to reward our most valued customers with exclusive benefits and privileges. By earning points and redeeming them for rewards, you'll be able to unlock a wealth of exciting possibilities and take your experience to the next level. Whether you're a seasoned pro or just starting out, our loyalty programs offer a way to maximize your rewards and get the most out of your time with us. At 1ace, we're dedicated to providing a gaming experience that is both fun and rewarding. With our 24/7 customer support, generous bonuses, and loyalty programs, we're confident that you'll find everything you need to take your gaming experience to new heights. So why wait? Join us today and start enjoying the ultimate gaming experience!