1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8988469867
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to you, and this will successfully log you in. This login method eliminates the need for a password or email verification.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first, check your internet connection to ensure a strong signal. If you still struggle to receive the OTP, click on the "send OTP" option and wait for the allotted time. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your active phone number. If the number has changed, please send your KYC (Know Your Customer) details to the customer support team via email to assist with the account transfer. This will help facilitate the account update process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the outdated app from your device and then download the latest version. Once installed, you should be able to log in and access the updated app without any problems. This should allow you to play the app smoothly.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other similar apps. Withdrawals are only allowed for the money earned through gaming activities, not for bonus collections. This means users can access their winnings, but not any additional rewards they may have received.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details within the app, including saving your Aadhar card, UPI information, and bank details. This is a mandatory step to ensure a smooth and secure experience. Once completed, your profile will be updated with the necessary information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically speed up the process, completing it within 30 minutes to 3 hours. However, occasional payment delays can occur, requiring users to wait up to 24 hours for resolution. This may add extra time to the overall process, but it is typically minimal.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the money you've actually earned by playing games using the bonus amount. The bonus earnings themselves are non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it's not showing up, rest assured that the funds will be added to your wallet account within 24 hours. If it doesn't happen, you can reach out to their care centre for assistance.
1ace is committed to providing the best online casino experience by offering regular promotions, loyalty rewards, and a certified commitment to fair play, ensuring a trustworthy and enjoyable gaming environment. Our reputation as a top choice among online casino enthusiasts worldwide is built on our dedication to delivering exceptional services and maintaining the highest standards of integrity. Join us today and discover why we are the go-to destination for those seeking a thrilling and secure online gaming experience.
Our top priority is ensuring the security and convenience of our services, providing a safe and peaceful gaming experience for all our users. We offer a range of secure deposit and withdrawal methods, including credit cards, e-wallets, and cryptocurrencies, making it effortless to manage your funds. Our dedicated customer support team is available 24/7, ready to assist with any questions or concerns, giving you the peace of mind to focus on the thrill of the game. At 1ace, we understand the importance of a seamless and enjoyable gaming experience. That's why we've implemented robust security measures to safeguard your personal and financial information. Our systems are designed to ensure maximum protection, preventing unauthorized access and ensuring the integrity of your transactions. Our support team is always on hand to help you with any issues or queries, providing personalized assistance and guidance. Whether you're a seasoned player or new to the world of online gaming, our team is committed to providing a customer-centric experience that's tailored to your needs. Join the 1ace community today and discover a world of endless entertainment and exciting opportunities for big wins. With our secure and convenient services, you can focus on what matters most – the thrill of the game.