1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 3396331806
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, start by opening the app and entering your registered mobile number. Verify the OTP (One-Time Password) sent to your number to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection for a strong signal. If you're still having issues, click on "send OTP" and wait for the verification code to arrive. If the OTP doesn't arrive, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If your number has changed, submit your updated KYC (Know Your Customer) details to the customer support via email, and they will assist you in transferring your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to easily log in and play the updated app. Once installed, you should be able to access the app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is higher than some other apps. Withdrawals are limited to earnings from gaming activities, not bonus rewards. This means users cannot withdraw bonus funds accumulated through non-gaming means.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in the app. This includes saving your Aadhar card, UPI details, and all relevant bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes or as long as 3 hours. However, payment processing may be delayed, requiring a wait of up to 24 hours in some cases. This delay can occur despite the app's overall efficiency and speed.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn. Any winnings earned with the bonus amount can be withdrawn. The bonus funds themselves remain non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If your request is failing, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
Our platform is designed with a friendly and intuitive interface, ensuring that your gaming experience is not only enjoyable but also secure. To achieve this, we have implemented high-level security measures to protect your personal and financial information. Our platform is equipped with advanced encryption technology, secure servers, and regular software updates to prevent any unauthorized access or data breaches. In addition, we offer a wide range of deposit and withdrawal methods, including credit and debit cards, electronic wallets, and cryptocurrencies, making it easy and convenient for you to manage your funds. These methods are secure, fast, and effortless, allowing you to focus on your gaming experience without worrying about the technicalities. Our commitment to security and convenience means that you can enjoy a seamless and enjoyable gaming experience, free from any concerns about the safety and reliability of our platform. Whether you're a seasoned gamer or new to the world of online gaming, we're dedicated to providing you with a secure and enjoyable experience that meets your needs and exceeds your expectations.
At 1ace, the safety and security of our customers' personal and financial information is our top priority. To ensure the protection of this sensitive data, we utilize cutting-edge encryption technologies to safeguard our systems and transactions. Our commitment to security is evident in the numerous methods we offer for depositing and withdrawing funds. We cater to a wide range of preferences, including credit cards, electronic wallets, bank transfers, and cryptocurrencies. This variety of options allows our customers to conduct transactions with ease and confidence, free from complications and worries. With our advanced encryption technologies in place, we guarantee the confidentiality and integrity of all transactions, providing a secure and trustworthy environment for our customers to manage their finances. Whether you're depositing funds, withdrawing cash, or simply checking your account balance, you can rest assured that your information is protected by our robust security measures. Our dedication to security is unwavering, and we continually monitor and update our systems to stay ahead of emerging threats and potential vulnerabilities. By investing in the latest encryption technologies and adhering to the highest security standards, we can provide our customers with a safe and secure online experience, giving them peace of mind when managing their personal and financial information.