1ace
1ace
This app is available for your device
1ace
This app is available for your device
Contact
+91 3556040103
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. After verification, you won't need a password or email login.
Q2: What should I do if I am not getting OTP?
To initiate the process, check your internet connection for a strong signal. If the OTP doesn't arrive within the allotted time, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the active phone number associated with your account. If the number has changed, send your correct KYC (Know Your Customer) documents to the customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app and try logging in again. This should allow you to play the newly updated app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities, excluding bonus collections. This means users cannot withdraw bonus money earned from other sources.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration, you are required to save your Aadhar card, UPI details, and all relevant bank information within this app. This includes completing and submitting your KYC (Know Your Customer) details as part of the registration process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services result in a processing time of 30 minutes to 3 hours. However, occasional payment delays can cause wait times of up to 24 hours. This delay can occur when there are issues with the payment processing.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned from gaming can only be used within the gaming platform and cannot be withdrawn by anyone else. Any winnings from gaming with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings, where a failed withdrawal request will be reflected. If the money is not added to your wallet account within 24 hours, you can contact their care centre for assistance. Their support team will be able to help you with the issue.
In addition to our diverse range of games and reliable banking options, 1ace offers a robust loyalty program and regular promotions designed to reward our dedicated players. This program is designed to recognize and reward our loyal customers, providing them with exclusive benefits and perks. With our loyalty program, players can earn points and redeem them for cash, free spins, and other exciting rewards. Moreover, our customer support team is available 24/7, providing top-notch assistance to resolve any issues or concerns that may arise. Our team of experts is trained to handle a wide range of queries, from game rules to technical issues, ensuring that players receive prompt and effective support. At 1ace, we understand the importance of providing a seamless and enjoyable gaming experience. That's why we offer a wide range of games, including slots, table games, and live dealer games, to cater to all types of players. Our games are regularly audited and certified by independent testing organizations to ensure fairness and randomness. Join 1ace today and embark on an exciting journey filled with emotion, rewards, and endless entertainment. With our robust loyalty program, regular promotions, and exceptional customer support, you'll experience a gaming experience like no other. So why wait? Sign up now and start playing your favorite games with us!
At 1ace, we are committed to providing our players with a top-notch customer service available 24/7, generous bonuses, and exclusive promotions to enhance their gaming experience. Our dedicated team is always ready to assist you, ensuring a seamless and enjoyable experience from the moment you join us. As a valued player, you can expect a wide range of benefits, including access to a vast array of games, competitive odds, and exciting promotions. Our bonuses are designed to give you a head start, with generous offers and rewards that will keep you coming back for more. But what really sets us apart is our commitment to providing an unparalleled entertainment experience. Our state-of-the-art platform is designed to provide a seamless and immersive experience, with high-quality graphics and smooth gameplay. Whether you're a seasoned pro or just starting out, we have something for everyone. So why choose 1ace? For starters, our customer service is second to none, with a team of experts available 24/7 to answer any questions or concerns you may have. We also offer a wide range of payment options, making it easy to deposit and withdraw funds. But don't just take our word for it - join us today and discover why we've become the go-to online casino for both newcomers and experienced players alike. With 1ace, you can expect a fun and engaging experience that will keep you entertained for hours on end. So what are you waiting for? Sign up now and start playing, winning, and enjoying the ultimate gaming experience from the comfort of your own home.