1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 3774711201
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number, and you're logged in. This simplified process eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you don't receive the OTP after clicking send, you can seek assistance from the app's support system via live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your current active number. If the number has changed, send your KYC details to customer support via email to facilitate account transfer. This will help complete the account shift process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the update is complete, you should be able to log in and access the app without any problems. This should get your app up and running smoothly again.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, withdrawals are limited to the money earned from gaming, and bonus funds cannot be withdrawn. This means you can only receive payouts from the money you've actually earned while playing.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in the app. This includes saving your Aadhar card, UPI, and bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete processes within a 30-minute to 3-hour timeframe. However, payments may occasionally be delayed, requiring a wait of up to 24 hours. This delay can extend the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. It's available for use in game, but you can withdraw any winnings earned from playing with the bonus. Any winnings can be withdrawn, but the bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To check your withdrawal status, go to the settings and review your transaction history. If your withdrawal request is pending, don't worry - the funds will be added to your wallet account within 24 hours. If you still encounter an issue, contact their care centre for assistance.
At 1ace, customer satisfaction is our top priority. Our dedicated support team is available 24 hours a day, 7 days a week to assist you with any questions or issues you may encounter during your gaming experience. We understand the importance of providing exceptional service to ensure that our players have a seamless and enjoyable time. To further enhance your experience, we also offer attractive bonuses and promotions that will keep you engaged and motivated to play. Whether you're a seasoned gamer or just starting out, we're committed to providing a welcoming and exciting environment that will keep you coming back for more.
Welcome to 1ace, the premier destination for online casino enthusiasts! At 1ace, we take pride in offering an unparalleled gaming experience, featuring a vast selection of world-class games, impeccable customer service, robust security measures, and seamless transactions. Our extensive library boasts a diverse range of games, including classic slots, immersive table games, live dealer experiences, and innovative video poker - all designed to cater to players of all skill levels. Whether you're a casual player or a seasoned pro, we have something for everyone. Our commitment to excellence is reflected in our wide range of games, which are regularly updated to ensure that our players always have access to the latest and greatest titles. From timeless classics to modern creations, our games are designed to provide hours of entertainment and excitement. At 1ace, we understand the importance of a secure and trustworthy gaming environment. That's why we employ the latest security technologies to ensure that all transactions and personal data are protected. Our team of experts is dedicated to providing top-notch customer service, ensuring that any issues or concerns are addressed promptly and efficiently. In addition to our impressive game selection and commitment to security, we also offer a range of benefits and promotions designed to reward our loyal players. From loyalty programs to special bonuses and tournaments, we strive to provide a gaming experience that is both enjoyable and rewarding. Whether you're looking for a casual gaming experience or a serious chance to win big, 1ace is the perfect destination for you. So why wait? Join us today and discover why we're the premier online casino for enthusiasts like you!