1ace
1ace
Share
Add to wishlist
This app is available for your device
1ace
This app is available for your device
Contact
+91 6787166214
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to securely access your account. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve this issue, check your internet connection for a strong signal. If you still encounter problems, wait patiently after clicking "send OTP" and seek assistance via live chat if the OTP doesn't arrive.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If your number has changed, send your correct KYC (Know Your Customer) details to our customer support via email to assist with account transfer. This will help resolve the issue and ensure you can access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should resolve any compatibility problems. This will allow you to easily log in and access the updated app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming, and not for bonus amounts. You cannot withdraw bonus rewards, only the funds you've earned through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all your Know Your Customer (KYC) details within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details. Completing these steps will help facilitate a smoother experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, but this timeframe can range from 30 minutes to 3 hours. However, occasional delays in payment processing may require users to wait up to 24 hours. This delay in payment processing is an exception to the otherwise efficient service.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned using the bonus amount can be withdrawn. The bonus itself is non-withdrawable, but winnings earned from it can be cashed out.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
The importance of convenience and security is top priority for our players, which is why 1ace supports multiple deposit and withdrawal methods, including credit/debit cards, electronic wallets, bank transfers, and cryptocurrencies. Our platform ensures seamless transactions using cutting-edge cryptography technology, providing you with peace of mind while you focus on having fun. Additionally, our dedicated customer support team is available 24/7 to assist with any questions or concerns you may have, ensuring a flawless gaming experience. With 1ace, you can expect unparalleled service, exciting games, and generous bonuses, all from the comfort of your own home. Our commitment to security and convenience means you can play with confidence, knowing that your transactions are protected and your personal information is safe. Our support team is always available to help, so you can focus on what matters most - having a great time playing with us. Join 1ace today and dive into a world of thrilling games, exclusive bonuses, and exceptional service, all at your fingertips.
Our platform is designed with user-friendly navigation, making it easy for both experienced and new players to find their favorite games. We also provide a range of secure deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies, ensuring seamless and rapid transactions and access to their winnings.