1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 9174351250
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely access the account, eliminating the need for a password or email login credentials. This convenient method allows for easy access to your account.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection and wait for a strong signal. If you still don't receive the OTP after clicking "send," you can wait for the allotted time to pass before seeking assistance from the app's support system via live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to customer support via email. This will facilitate the transfer of your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current app from your device and then download the latest version. This will allow you to log in and access the updated app without any problems. Once installed, you can easily start playing the app as usual.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are limited to the money earned from gaming activities, not bonus amounts. This means you can only withdraw the earnings you've accumulated through gaming, not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services facilitate a relatively quick process, generally taking 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This is a notable exception to the otherwise efficient processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone other than you. Any winnings earned using the bonus can be withdrawn, not the bonus amount itself.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal, go to the "settings" or account section to view your transaction history. If your request is failing, don't worry, the funds should be credited to your wallet account within 24 hours. If you still encounter issues, you can reach out to their customer care centre for assistance.
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