1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8956470293
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to successfully log in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve this issue, first check your internet connection to ensure a strong signal. If you still don't receive the OTP, try clicking "send OTP" again or contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active mobile number. If the number has been changed, submit your correct KYC documents to the customer support team via email to facilitate account transfer. This will help resolve the login issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to easily log in and access the newly updated app. Once updated, you should be able to play without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, a higher amount compared to other apps. Withdrawals are restricted to the money earned from gaming activities, not bonus amounts. This means you can only access the funds you've earned through actual gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in the app. This includes saving your Aadhar card, UPI details, and all relevant bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions within 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring a wait time of up to 24 hours. This delayed processing can be frustrating, but it is an occasional issue with the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn. This means you can only cash out winnings, not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings to see if your withdrawal request is failing. If so, don't worry as the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.
To deliver an exceptional gaming experience, 1ace continuously strives to offer attractive bonus offers, loyalty reward programs, and regular promotional events. This approach enables the platform to provide added value and emotional engagement to its players, making their journey an exciting and rewarding one. By joining the 1ace community, players can expect to be immersed in a world of exceptional games, robust security, and unparalleled customer service, with every step of the way providing a seamless and enjoyable experience.
Beyond our impressive collection of games, we provide 24/7 customer support, lucrative bonuses, and regular promotions to enhance your gaming journey. Our dedicated team is always available to help with any questions or concerns, ensuring a seamless and enjoyable experience. Additionally, we offer a range of incentives to reward our players, including generous bonuses and special promotions. By joining 1ace today, you'll not only gain access to our vast gaming library but also become part of a community that's dedicated to providing an unforgettable gaming experience.