1ace
1ace
Share
Add to wishlist
This app is available for your device
1ace
This app is available for your device
Contact
+91 6394348263
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to you, and this will successfully log you in. This method replaces the need for a password or email login, making it easier to access the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you experience delays, wait for the send OTP option and click it again. If the OTP doesn't arrive on time, use the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, submit your proper KYC details to our customer support via email to assist with transferring your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app and you should be able to log in and play without any problems. This will ensure you have the most up-to-date version of the app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for money earned from gaming, not for bonus amounts. This means you can withdraw the rewards you've earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for efficient processing, typically taking between 30 minutes to 3 hours. However, there is a possibility that payment processing may be delayed, requiring a wait of up to 24 hours in some cases. This delay may impact the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus can be withdrawn by the individual. This means the bonus itself is non-withdrawable, but winnings from it can be cashed out.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is pending, don't worry, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for further assistance.
Beyond its commitment to game responsibility, 1ace also provides tools and resources to help you play responsibly. With around-the-clock customer support, a generous welcome bonus, and regular promotions, we strive to make every moment you spend at our casino enjoyable and rewarding.
At 1ace, we prioritize the safety and fairness of our online gaming experience, utilizing advanced cryptographic technology and certified RNG games to ensure a worry-free environment for our players. Join us today and take advantage of our generous welcome bonuses, ongoing promotions, and personalized loyalty rewards designed to enhance your gaming journey. Unleash your emotions and feel the thrill of every spin, distribution, and launch as you get closer to winning the jackpot!