1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 1719157248
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number, and you'll be logged in. You'll no longer need a password or email for login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and ensure a strong signal is available. If you still don't receive the OTP, try clicking "send OTP" again, or wait for the specified time to elapse. If you're still unable to receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number associated with your account. If your number has changed, submit your updated KYC (Know Your Customer) details via email to the customer support system for assistance in transferring your account. This will help update your account information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and enjoy the updated app.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the earnings from gaming activities, and bonus money cannot be withdrawn. This means you can only cash out the money you've won or earned through gaming.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and uploaded in the app. This includes saving your Aadhar card, UPI, and all relevant bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, allowing the process to take anywhere from 30 minutes to 3 hours to complete. However, occasional payment delays may occur, requiring a wait of up to 24 hours for resolution. This delay can sometimes prolong the overall process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, don't worry, the funds will be added to your wallet within 24 hours. If the issue persists, you can contact their care centre for assistance.
We provide a wide range of deposit and withdrawal methods to cater to our global clientele, including credit/debit cards, e-wallets, and cryptocurrency options. Our dedicated customer support team is available 24/7, ready to assist you with any questions or issues you may encounter. Whether you're a seasoned player or a newcomer to the world of online entertainment, our team is committed to providing you with a seamless and enjoyable experience. From helping you navigate our platform to resolving any technical issues that may arise, we're here to ensure that your time with us is as smooth as possible. 1ace is more than just a platform - it's a community of like-minded individuals who share a passion for entertainment and excitement. Join us today and discover a world of endless possibilities, exclusive rewards, and unparalleled entertainment.
At 1ace, we pride ourselves on offering a diverse selection of games, robust security measures, and exclusive benefits that set us apart from the competition. Our loyal players can look forward to unique bonuses, promotions, and a loyalty program that rewards their dedication. Our dedicated customer support team is available 24/7 to assist with any queries, ensuring a seamless and exceptional gaming experience every time you log in. Our commitment to our players' satisfaction is unwavering, and we strive to provide a safe and enjoyable environment for all. Our team works tirelessly to ensure that our games are secure, fair, and regularly updated to keep things fresh and exciting. Whether you're a seasoned pro or just starting out, you can trust that we'll be here to support you every step of the way. At 1ace, we believe that entertainment, security, and player satisfaction go hand in hand. That's why we're dedicated to providing a top-notch gaming experience that exceeds your expectations. Join us today and discover why we're the go-to destination for gamers who demand the best. With our robust security measures, exclusive benefits, and dedicated customer support, you can rest assured that you're in good hands.