1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8976311130
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method allows you to log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To begin, verify your internet connection and ensure a strong signal is present. If you don't receive the OTP, you can try sending it again after a short wait, or else seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, submit your correct KYC (Know Your Customer) details via email to update your account. This will enable a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and access the updated features smoothly. Once installed, you should be able to play the app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, the minimum withdrawal amount is Rs. 100, a higher threshold compared to other apps. Withdrawals are only allowed on earned gaming funds and not on bonus amounts collected. This means users can only withdraw money they've earned through gaming activities, not rewards or bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through this app. This includes saving your Aadhar card, UPI, and bank details for verification purposes.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, occasional delays with payments may require waiting up to 24 hours. This delay can occur despite the app's typical efficient service.
Q4: Why is the bonus balance not being withdrawn?
The bonus amount can only be used for gaming and cannot be withdrawn by anyone else. Any winnings earned using the bonus can be withdrawn by the player.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal, go to the settings section and review your transaction history. If your withdrawal is pending, don't worry, as the money will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.
To ensure a seamless gaming experience for you, we have streamlined our deposit and withdrawal methods, offering a range of options to cater to your needs. You can choose from credit/debit cards, e-wallets, bank transfers, and cryptocurrencies, making it easy to manage your account. At 1ace, we prioritize the safety and fairness of our services above all else. To guarantee a secure gaming environment, we utilize cutting-edge cryptography technologies to safeguard sensitive information and transactions. Furthermore, we strictly adhere to regulatory standards, ensuring compliance with industry best practices. Our commitment to security and fairness is unwavering, and we continually invest in the latest technologies to stay ahead of the curve. With 1ace, you can rest assured that your gaming experience will be protected by robust measures, allowing you to focus on what matters most – having fun and winning big.
Our live dealer section brings the authentic casino atmosphere straight to your screen, allowing you to interact with professional dealers and other players in real-time. At 1ace, we prioritize your convenience and security by offering a range of deposit and withdrawal options, including credit cards, electronic wallets, and cryptocurrencies. Our platform is fully licensed and employs advanced cryptographic technology to protect your transactions and personal data. With a seamless and secure gaming experience, you can focus on what matters most - having fun and potentially winning big. Our commitment to safety and security ensures that you can enjoy your favorite games with complete peace of mind, knowing that your information is protected and your transactions are secure.