1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 7269831094
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the one-time password and you'll be logged in instantly. This process eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To troubleshoot the issue, first check your internet connection and ensure a strong signal. If you still encounter problems, click on send OTP and wait for the allotted time. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using your active phone number. If your number has changed, send your updated KYC details to customer support via email, which will facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any complications. Once downloaded, you should be able to access the app smoothly.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than many other apps. Users can only withdraw earnings from gaming, as bonus rewards cannot be withdrawn. This means you can only redeem money earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details in the app, which includes saving your Aadhar card, UPI information, and all bank details. This is a mandatory step for further access. Having this information saved will simplify the verification and payment processes.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a relatively quick process, taking between 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This delay can sometimes extend the overall process beyond the initial timeframe.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned while playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
We take pride in delivering a top-notch customer service and a secure and user-friendly platform. Our platform offers a range of deposit and withdrawal options, including credit cards, electronic wallets, and cryptocurrencies, making it easy for users to manage their funds. Additionally, our cutting-edge encryption technology ensures that users' personal and financial information is always protected. With our robust security measures in place, customers can feel confident that their data is safe and secure.
At 1ace, we understand the importance of continuous transactions and that's why we offer support for a wide range of deposit and withdrawal methods. Our customers can choose from traditional credit and debit cards, electronic wallets, bank transfers, or even cryptocurrencies, ensuring both security and speed. We take pride in providing a seamless and convenient transaction experience for our users. Our dedicated customer support team is available 24 hours a day, 7 days a week, ready to assist with any questions or issues that may arise. Whether you're experiencing technical difficulties or simply need guidance on using our platform, our team is here to help. Our goal is to provide exceptional service and support to ensure that our customers have a positive and hassle-free experience.