1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 0495110294
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your mobile number to complete the login process, which eliminates the need for a password or email login. This provides a convenient and easy way to access the app.
Q2: What should I do if I am not getting OTP?
To proceed, first, check your internet connection to ensure a strong signal is available. If the signal is stable, click on 'send OTP' and wait for the verification code to arrive. If the OTP doesn't arrive after the allotted time, use the app's support system for assistance through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active phone number. If your phone number has changed, email your updated KYC details to our customer support team to facilitate a smooth account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any further problems. Once updated, you should be able to access the app with ease.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. However, you can only withdraw money earned from gaming, and not from bonuses. This means you can't withdraw bonus money, only the cash you've earned through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The process in this app typically takes 30 minutes to 3 hours due to its fast and stable services. However, there may be instances where payment processing is delayed, requiring a wait of up to 24 hours. This delay can be a rare occurrence, but it's something to be aware of when using the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes. Any winnings earned from using the bonus can be withdrawn. The bonus itself cannot be withdrawn, only the resulting winnings.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request isn't showing, don't worry, the funds will be added to your wallet account within 24 hours. If the problem persists, you can contact their care centre for assistance.
We provide 24/7 customer support to address any questions or concerns you may have, in addition to attractive bonuses and promotional offers that add extra value to your gaming experience. Whether you're an experienced gamer or new to the world of online casinos, 1ace promises endless excitement and unparalleled service, making it the ultimate online gaming paradise.
At 1ace, we provide a range of secure deposit and withdrawal methods, allowing you to manage your funds with ease. Our options include credit and debit cards, e-wallets, and direct bank transfers, ensuring that all transactions are both secure and convenient. For added peace of mind, our dedicated customer support team is available 24/7, ready to assist you with any questions or issues that may arise. Whether you're experiencing a problem with a transaction or simply need guidance on how to use our services, our team is here to help. We understand that managing your finances can be complex, and we're committed to providing personalized support to help you navigate any challenges you may encounter. With 1ace, you can rest assured that your financial transactions are in good hands. Our secure deposit and withdrawal methods are designed to keep your money safe and accessible, while our customer support team is always available to provide assistance whenever you need it.