1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 6217030627
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP (One-Time Password). Verify the OTP to complete the login process, eliminating the need for a password or email. This convenient method allows for easy access to your account.
Q2: What should I do if I am not getting OTP?
To initiate the process, check your internet connection for a strong signal. Wait for a stable internet connection and then click on send OTP, waiting for the allotted time. If the OTP doesn't arrive, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your current active phone number. If your number has changed, submit your updated KYC (Know Your Customer) details via email to the customer support team for assistance with updating your account. This will help transfer your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the updated app without any problems. This should allow you to play the app without any issues.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for the money earned from gaming, and not from bonus collections. This means you can cash out your hard-earned gaming rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within this app. This includes saving your Aadhar card and linking your UPI and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, payment delays may occur, requiring users to wait up to 24 hours for processing. This temporary delay may impact the overall time it takes to complete the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone except the account holder. Any winnings earned from playing games with the bonus amount can be withdrawn by the account holder.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request fails, don't worry as the funds should be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
At 1ace, security and protection are our top priorities. We understand the importance of safeguarding our users' financial transactions and personal information. To ensure a secure and seamless experience, we offer a range of safe deposit and withdrawal methods, including credit and debit cards, electronic wallets, and direct bank transfers. This allows our users to process their transactions quickly and efficiently, without worrying about the security of their financial data. Our dedicated customer support team is available 24 hours a day, 7 days a week, to assist with any queries or concerns our users may have. Whether it's a question about a particular transaction or a concern about the security of our platform, our team is always ready to provide guidance and support. Our commitment to security and customer satisfaction means that our users can focus on what matters most to them, without worrying about the technicalities of our system.
1ace provides a user-friendly and welcoming interface, designed to make your gaming journey seamless and enjoyable. Our platform offers a range of deposit and withdrawal methods to ensure a hassle-free banking experience, including credit/debit cards, electronic wallets such as PayPal and Skrill, cryptocurrencies, and direct bank transfers. With a variety of options available, you can easily manage your finances and focus on your gaming experience. Our dedicated customer support team is available 24/7, providing assistance with any questions or concerns you may have. Whether you need help with depositing funds, withdrawing winnings, or resolving any technical issues, our team is here to support you every step of the way. We understand the importance of timely and effective support, which is why we prioritize your needs and respond promptly to any inquiries.