1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 1773006252
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. This will prompt a verification process via OTP, which you must verify to complete the login. Once verified, you can access your account without the need for a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal to appear. If the "send OTP" option still doesn't work, wait for the allotted time to pass before seeking assistance from the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support via email to initiate account transfer. This will help shift your account to the new details.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, and you should be able to log in and start playing without any problems. This update should provide a smooth experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming, and not for bonus funds. This means you can access your earnings from gaming activities but not your bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit your Know Your Customer (KYC) details within this app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a processing time of 30 minutes to 3 hours. However, occasional delays in payments may cause users to wait up to 24 hours. This delay in payment processing is a rare exception to the app's generally efficient service.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. It can, however, be withdrawn once you've earned money by playing games with the bonus amount.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
At 1ace, we are committed to responsible gaming and providing exceptional customer support 24/7. Our players can enjoy generous bonuses and promotions, loyalty rewards, and a lively community of fellow gamers all sharing the excitement. As a member of our community, you'll be part of a vibrant and engaging environment where every spin, bet, and agreement has the potential to lead to unforgettable moments of triumph. Join us today and take your gaming journey to new heights, where every experience is designed to thrill and delight.
Our user-friendly platform supports a variety of deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies, ensuring both security and convenience. Whether you're a fan of classic blackjack, roulette, poker, or innovative new titles, 1ace has something for everyone. New players are warmly welcomed with generous bonuses, and loyal members can enjoy regular promotions and a rewarding VIP program. Our platform is designed to provide a seamless and enjoyable gaming experience, with a wide range of games to choose from and a variety of ways to manage your account. In addition to our extensive game selection, our platform also offers a range of features and tools to help you get the most out of your gaming experience. These include personalized account management, real-time updates, and a dedicated customer support team available to assist with any questions or concerns you may have. At 1ace, we're committed to providing a secure and trustworthy gaming environment, with robust measures in place to protect your personal and financial information. Our platform is fully encrypted and compliant with industry standards, ensuring that your gaming experience is both enjoyable and secure. Whether you're a seasoned gamer or just starting out, 1ace has something to offer. With our user-friendly platform, generous bonuses, and extensive game selection, we're confident that you'll find everything you need to have a great gaming experience.