1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 4565326937
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. This will prompt an OTP (One-Time Password) verification, which will securely log you in. No password or email is required, making the login process quick and convenient.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for a proper connection. If you still don't receive the OTP after clicking 'send,' you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If your number has changed, send your updated KYC details to our customer support team via email to assist with account transfer. This will facilitate a smooth account migration.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and enjoy the updated app without any problems. This update should provide a smoother gaming experience.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, a higher amount compared to other apps. However, please note that bonus earnings cannot be withdrawn. Withdrawals are only possible for the money earned from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within the app. This includes saving your Aadhaar card, UPI details, and all relevant bank information. Once completed, you can submit the details for verification.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, payment delays can sometimes occur, requiring a wait of up to 24 hours. This delayed payment process adds an extra layer of uncertainty to the overall completion time.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used for gaming purposes and cannot be withdrawn by anyone else. It can be withdrawn once earned by playing games with the bonus amount. This means the bonus earnings are solely for gaming use, not for personal withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request fails, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their customer care centre for assistance.
Our cutting-edge software ensures a flawless gaming experience, allowing for seamless navigation through our extensive range of offers. Our user-friendly interface makes it easy for customers to explore and discover new possibilities. We prioritize customer satisfaction by providing 24/7 support, generous bonuses, and thrilling promotions to keep the excitement going. With our dedicated team always available to address any concerns or questions, we strive to create a seamless and enjoyable experience for our customers.
At 1ace, we prioritize your convenience by offering a diverse range of secure deposit and withdrawal options that cater to your needs. This includes credit and debit cards, electronic wallets, and cryptocurrencies. Our user-friendly platform ensures a seamless navigation experience, whether you're a beginner or an experienced player. Additionally, take advantage of our exceptional 24/7 customer support, available to assist you at every step.