1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 7013478451
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP verification code. Verify the code to securely log in without needing a password or email. This streamlined process simplifies your login experience.
Q2: What should I do if I am not getting OTP?
To resolve the issue, check your internet connection for a strong signal and wait for a proper send of the OTP. If the OTP doesn't arrive, you can seek assistance from the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If your number has changed, send your updated KYC details to customer support via email to facilitate a smooth account transfer. This will help resolve the issue and allow you to access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app with ease. Once updated, you should be able to access the app without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, a higher amount compared to other similar apps. Withdrawals can only be made from gaming earnings, and not from bonus collections. This means you can only withdraw the money you've earned through gaming activities, not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure all your Know Your Customer (KYC) details are submitted through the app, including saving your Aadhaar card, UPI, and bank details. This step is crucial for verification and further proceeding with the application. All required information must be accurately entered and saved within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services generally complete the process within 30 minutes to 3 hours. However, occasional payment delays may require waiting up to 24 hours. This delay can disrupt the expected timeframe, but the cause is typically related to payment processing issues.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to your settings and review your transaction history. If it's not showing up, don't worry, the funds should be added to your wallet account within 24 hours. If you still encounter issues, you can contact the care centre for assistance.
Our platform ensures a secure and uninterrupted gaming environment, backed by cutting-edge cryptography technology to protect your personal and financial information. We provide a wide range of deposit and withdrawal methods, including credit/debit cards, electronic wallets, and bank transfers, ensuring fast and convenient transactions for our players. Our commitment to security is unwavering, with multiple layers of protection in place to safeguard your sensitive data. From end-to-end encryption to advanced firewalls, we employ the latest technologies to prevent unauthorized access and ensure the integrity of your transactions. In addition to our robust security measures, we also offer a variety of deposit and withdrawal options to cater to different preferences and needs. Whether you prefer the convenience of online banking, the speed of credit/debit card transactions, or the flexibility of electronic wallets, we have a method that suits you. Our payment processing system is designed to be user-friendly, efficient, and secure, allowing you to focus on what matters most - enjoying your gaming experience. With our platform, you can trust that your financial transactions are protected and your personal information is secure.
At 1ace, the security of our players is our top priority. To ensure the confidentiality and integrity of their personal and financial data, we employ cutting-edge cryptography technologies. These advanced measures safeguard our players' online activities, transactions, and sensitive information from unauthorized access and malicious attacks. Join us today and experience the thrill of online gaming at its best. Our dedicated customer support team is available 24/7, ready to assist you every step of the way. Whether you need help with setting up your account, resolving a technical issue, or addressing any concerns, our support team is always here to help. Our commitment to player security and customer satisfaction is unwavering. We strive to provide a seamless and enjoyable online gaming experience, with a focus on trust, reliability, and transparency. By protecting our players' data and ensuring their safety, we create a secure and enjoyable environment for all our players to enjoy their favorite games.