1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 5951421959
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verification via an OTP (one-time password) will securely log you in. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, ensure a strong internet connection and wait for a proper signal to come through. If you still don't receive the OTP, try clicking on "send OTP" again. If the issue persists, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active phone number. If your phone number has changed, send your updated KYC (Know Your Customer) details to customer support through email to initiate the account transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app and you'll be able to log in and play without problems. This should allow you to access the updated app with ease.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is higher than the withdrawal amount in other apps. Withdrawals are only possible for the money earned from gaming activities, not for bonus collections. This means you can redeem your gaming earnings, but not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occasionally occur, requiring users to wait up to 24 hours. This delay is a rare exception to the app's generally efficient processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone except the individual who earned them. Any winnings from games played with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to see if your withdrawal request is failing. If it is, don't worry as the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
Our friendly platform ensures seamless navigation and gameplay, backed by cutting-edge security measures to safeguard your personal and financial information. Depositing and withdrawing funds is effortless, with multiple options available, including credit cards, e-wallets, bank transfers, and cryptocurrencies. In addition to competitive bonuses and promotions to enhance your gaming experience, our dedicated customer support team is available 24/7 to assist you with any questions or issues that may arise.
At 1ace, we offer generous welcome bonuses and daily promotions to our loyalty program, ensuring that your journey with us is filled with excitement and rewards. Join our vibrant community today and experience the ultimate online casino entertainment, where every game unlocks the thrill of winning! Our loyalty program is designed to reward our loyal players with exclusive benefits, including daily bonuses, cashback offers, and special promotions. As a member of our community, you'll have access to a world of entertainment, featuring a wide range of games, from classic slots to live dealer tables, and from popular table games to innovative esports titles. Every game at 1ace is designed to deliver an immersive and engaging experience, with stunning graphics, realistic sound effects, and smooth gameplay. Whether you're a seasoned pro or a newcomer to online gaming, our games are designed to be easy to play and fun to win. But it's not just about the games - it's about the excitement and thrill of winning. At 1ace, every game has the potential to unlock the thrill of victory, with jackpots and prizes available in every game. And with our daily promotions and loyalty rewards, you'll have even more chances to win big and take your gaming experience to the next level. So why wait? Join our vibrant community today and start experiencing the ultimate online casino entertainment at 1ace. With our generous welcome bonuses, daily promotions, and loyalty rewards, you'll be on your way to a world of excitement and rewards in no time!