1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 8404246818
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, which will securely authenticate you. This process replaces the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, verify your internet connection is stable and secure. Once you have a strong signal, click "send OTP" and wait for the code to arrive. If the OTP doesn't arrive, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your active number. If your number has changed, submit your updated KYC details to customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and access the updated app without any problems. Once updated, you can start playing without any issues.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, the minimum withdrawal amount is Rs. 100, which is higher compared to other apps. Withdrawals are only allowed for the amount earned from gaming, and not for bonus money. This means users can receive their hard-earned gaming rewards, but not bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure your KYC details are fully completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can process transactions in as little as 30 minutes to 3 hours. However, in some cases, payments may experience delays, requiring a wait time of up to 24 hours. This delay can occur even with the app's otherwise efficient processing times.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot the issue, check your transaction history in the settings section. If your withdrawal request fails, don't worry, as the funds should be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
At 1ace, we are committed to providing exceptional customer support 24 hours a day, 7 days a week. Our dedicated team is available to assist you through multiple channels, including live chat, email, and phone. Whether you have questions, concerns, or simply need help with your gaming experience, we are here to support you every step of the way. To show our appreciation for your loyalty, we offer a rewards program that allows you to earn exclusive bonuses and rewards. As a valued member of our community, you will have access to regular promotions that enhance your gaming adventure. From special offers to exclusive bonuses, we are committed to providing you with an unforgettable experience. By joining the 1ace community, you will be just one click away from the thrill of winning. Our platform is designed to provide a safe, secure, and enjoyable environment for all players. With a wide range of games and features to choose from, you will be spoiled for choice. So why wait? Join us today and discover the excitement of 1ace. Our dedicated team is ready to welcome you and provide you with the support you need to make the most of your gaming experience.
Regardless of your level of experience, you'll find that our user-friendly interface and top-notch graphics provide an immersive and seamless gaming experience. Our platform is equipped with state-of-the-art security measures, ensuring that all transactions are secure and protected. We take the safety and security of our players very seriously, and we've implemented robust measures to prevent unauthorized access and protect sensitive information. We offer a range of convenient deposit and withdrawal options, including credit and debit cards, electronic wallets, and bank transfers. This allows for quick and hassle-free management of your funds, giving you more time to focus on the game. Our payment processing system is designed to be fast, reliable, and secure, so you can rest assured that your transactions are handled with precision and care. Whether you're a newcomer or a seasoned player, you'll find that our platform is designed to make your gaming experience as smooth and enjoyable as possible. With our user-friendly interface, you'll be able to navigate the site with ease, and our helpful support team is always available to assist you with any questions or concerns you may have.