1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 6674532845
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to securely access your account. This process eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. If the OTP doesn't arrive, you can try clicking the "send OTP" button again or wait for the allotted time. If you still don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with the same active number. If the number has changed, please submit your updated KYC details to the customer support via email to facilitate a smooth account transfer. This will help resolve the problem and shift your account successfully.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and access the updated app without any problems. Once installed, you can start playing the newly updated version.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum amount of Rs. 100, which is higher than other available apps. Withdrawals are only allowed for money earned from gaming, not bonuses. This means users cannot withdraw bonus funds, only the money they have earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI credentials, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a processing time of 30 minutes to 3 hours. However, delays in payments may occur, requiring a waiting period of up to 24 hours. This delay is a temporary inconvenience that can happen in exceptional cases.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone except the player. Earnings from playing games with the bonus amount are withdrawable. Any winnings from the bonus can be taken out, but the bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry as the money will be added to your wallet account within 24 hours. If it doesn't happen, you can reach out to their care centre for assistance.
Our dedicated customer support team is available 24 hours a day, 7 days a week to assist you with any questions or concerns, ensuring a peaceful and enjoyable experience. Join 1ace today and take advantage of our generous welcome bonuses and promotions. Discover the thrill and potential riches that await you at 1ace - where every spin, distribution, and launch brings you one step closer to your next big win!
1ace offers a range of attractive bonuses and promotions to enhance its gaming experience, including welcome bonuses, free spins, and loyalty rewards that maintain the excitement. To ensure a seamless and enjoyable experience, the platform provides 24/7 customer support, available through live chat, email, and phone. Players can rest assured that any questions or issues will be addressed promptly and efficiently, allowing them to focus on their gaming experience without interruption.