1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 9301992736
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the one-time password (OTP) to complete the login process. This method eliminates the need for a password or email login, making it a convenient and secure option.
Q2: What should I do if I am not getting OTP?
To resolve this issue, check your internet connection for a strong signal and wait for the OTP to be sent. If you don't receive the OTP after the allotted time, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If your number has changed, please submit your updated KYC (Know Your Customer) details to our customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and access the updated app without any problems. Once installed, you can start playing the app as usual.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, a minimum withdrawal amount of Rs. 100 is required, which is higher than other similar apps. Withdrawals are only possible for money earned from gaming, and bonus funds cannot be withdrawn. This means users can cash out their gaming winnings but not rewards or bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration, you must fill and submit your Know Your Customer (KYC) details in this app, including saving your Aadhar card, UPI, and all relevant bank details. This will ensure a smooth process. Please ensure that all required information is accurately saved and submitted.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait time of up to 24 hours. This delay can affect the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while using the bonus funds can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
We take pride in our cutting-edge security measures, providing a range of safe and convenient deposit and withdrawal methods to suit your preferences. You can choose from a variety of options, including credit and debit cards, e-wallets, bank transfers, and even cryptocurrency. Our customer support team is available 24/7, ready to assist you with any questions or concerns, ensuring a seamless and enjoyable gaming experience. Join 1ace today and embark on exciting adventures and lucrative rewards!
At 1ace, we offer generous bonuses, regular promotions, and a rewarding loyalty program to enhance your gaming experience. Our dedicated customer support team is available 24/7 to help you with any questions or concerns you may have. We provide a comprehensive platform that is easy to use and navigate, ensuring a seamless gaming experience. Our loyalty program is designed to reward our loyal players, offering exclusive benefits and perks as you progress through the levels. With regular promotions and bonuses, you'll always have something to look forward to, from free spins to deposit matches and more. But it's not just about the rewards - it's about the excitement and thrill of playing online games with us. At 1ace, we offer a wide range of games to suit all tastes and preferences, from classic slots to table games and live dealer options. Our games are powered by the latest technology, ensuring a smooth and realistic gaming experience. Our customer support team is always available to help you with any issues or questions you may have. We understand the importance of having a reliable and efficient support system, and we're committed to providing the best possible service to our players. So why wait? Join the 1ace community today and experience the thrill of online gaming like never before. With our generous bonuses, regular promotions, and rewarding loyalty program, you'll be on your way to a gaming adventure like no other.