1ace
1ace
Share
Add to wishlist
This app is available for your device
1ace
This app is available for your device
Contact
+91 0970266994
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number, then verify the One-Time Password (OTP) sent to you. This will securely authenticate your account without requiring a password or email. Once verified, you can easily log in using this convenient method.
Q2: What should I do if I am not getting OTP?
To resolve the issue, check your internet connection for a strong signal before proceeding. If you still encounter problems, wait for the OTP by clicking "send" and then contact the app's support system via live chat if it doesn't arrive.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If the number has changed, email your updated KYC details to customer support for assistance with account transfer. This will enable a smooth account shift.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device, then download and install the latest version. This should allow you to log in successfully and enjoy the updated app. Once updated, you can start playing without any further problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is higher than many other apps. Withdrawals are limited to the money earned from gaming, and not the bonus collected. The bonus amount is non-withdrawable.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all your Know Your Customer (KYC) details within the app. This includes saving your Aadhar card, UPI, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occur, prolonging the wait to a maximum of 24 hours in some cases. This variation in processing time is worth noting when using the app.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings generated using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If a withdrawal request is failing, be assured that the funds will be added to your wallet account within 24 hours. If you experience issues beyond this timeframe, contact their care centre for assistance.
Our platform offers a variety of convenient deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrencies, ensuring that your transactions are fast and hassle-free. We take pride in our exceptional customer service, with a dedicated support team available 24/7, 365 days a year to assist with any questions or issues that may arise. Our team is committed to providing prompt and personalized support to ensure that our customers have a seamless and enjoyable experience. Whether you need help with a transaction, have a question about our services, or require assistance with a technical issue, we are always here to help.
Join 1ace Online Casino today and experience the thrill of extraordinary wins and unparalleled fun! With every spin, distribution, and bet, you'll be one step closer to claiming your share of the excitement. Our online casino offers a unique and exhilarating gaming experience that will keep you on the edge of your seat. Whether you're a seasoned gamer or a newcomer to the world of online casinos, we invite you to join the fun and take advantage of our vast array of games, generous promotions, and exceptional customer support. So why wait? Sign up now and start spinning your way to victory!