1ace

1ace App support

Contact
+91 2247149380

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The 1ace:

Q1: How to log in after installing the 1ace?

To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) that is sent to your number for secure login. Once verified, you can access the app without needing a password or email.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and wait for a strong signal. Click to request the OTP, and if it doesn't arrive within the allotted time, use the app's live chat support for assistance.

Q3: What should I do if I am not able to log in with my old number?

To resolve the issue, try logging in with the same active number. If your number has changed, send your correct KYC (Know Your Customer) details to the customer support system via email to assist with account transfer. This will help resolve the account issue.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, you need to uninstall the app from your device and download the latest version. Once you've done this, you should be able to log in and access the newly updated app with ease.

Most Asked Questions Related To Withdraw In The 1ace:

Q1: What is the minimum withdrawal amount in the 1ace?

In this app, users can withdraw a minimum of Rs. 100, which is higher than some other apps. Withdrawals are only permitted for earnings from gaming, and not for bonus amounts. Users cannot withdraw bonus money collected.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that you have completed and submitted all required KYC details in the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 3 hours, however, the overall duration can range from 30 minutes to 3 hours. Nevertheless, occasional payment delays can occur, requiring users to wait a maximum of 24 hours. This variation in completion time is mainly due to the payment processing aspect of the app.

Q4: Why is the bonus balance not being withdrawn?

You can only use the bonus money earned in your gaming account, not for withdrawals. Any winnings made with the bonus can be withdrawn. The bonus itself cannot be withdrawn, but the winnings from it can.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request still fails, the funds will be added to your wallet account within 24 hours. If this doesn't happen, you can reach out to their care centre for assistance.

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