1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 7369036584
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your mobile number to complete the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
First, ensure your internet connection is stable and strong. Wait for a valid OTP by clicking "send OTP" after that. If you still don't receive the OTP, you can seek assistance through the app's live chat support.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, send your updated KYC details to the customer support via email to facilitate a smooth account transfer. This will help resolve the issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to easily log in and access the newly updated app. Once updated, you can start playing without any problems.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is higher than the withdrawal amount in other apps. Withdrawals can only be made from the amount earned through gaming activities, not from bonus money. This means you can't withdraw bonus funds as cash.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI (Unified Payments Interface) details, and all relevant bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, although it can take as little as 30 minutes. However, payment delays can occur, requiring a wait of up to 24 hours in some cases. This delay in payment processing is an exception to the otherwise efficient experience.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. Earnings from games played with the bonus amount are eligible for withdrawal. This means you can withdraw the money won from games, but not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To investigate the issue, go to the settings and check your transaction history. If your withdrawal request is not showing, don't worry, the funds should be added to your wallet account within 24 hours. If the issue persists, you can reach out to their customer care centre for assistance.
At 1ace, customer satisfaction is our top priority. Our dedicated support team is available 24/7, providing immediate assistance through live chat, email, and phone to help you with any questions or issues you may have. Our goal is to ensure that every customer has an exceptional experience, and we strive to provide prompt and effective solutions to any problems that may arise. Join the excitement and thrill of playing at 1ace today, where every bet can be your next big win! Our team is committed to creating a fun and engaging atmosphere, where you can enjoy a wide range of games and features that cater to your unique preferences. From classic slots to innovative table games, we have something for everyone, and our support team is always here to help you navigate the platform and make the most of your experience. At 1ace, we understand the importance of trust and security, and we take the protection of your personal and financial information very seriously. Our website is fully encrypted, and we use the latest technology to ensure that all transactions are secure and protected from unauthorized access. Our dedicated team is also committed to responsible gambling practices, and we provide resources and tools to help you manage your account and play responsibly. So why wait? Join the 1ace community today and discover why we are the go-to destination for online gaming enthusiasts. With our commitment to customer satisfaction, security, and fun, you can be sure that you're in good hands.
Join 1ace today and discover a gaming paradise designed with all types of players in mind. Whether you're a seasoned high-roller or a casual player, our dedicated support team is here to assist you 24/7, ensuring that your experience with 1ace is nothing short of extraordinary. Our platform is designed to cater to your every need, with a wide range of games and features that will keep you entertained for hours on end. From classic slots and table games like blackjack and roulette, to modern video slots and live dealer games, our extensive library of games has something for everyone. Our team of game developers is constantly working to create new and innovative games, so you'll always find something fresh and exciting to play. But it's not just about the games - it's also about the experience. That's why we've implemented state-of-the-art technology to ensure a seamless and secure gaming environment. Our website and mobile app are designed to be user-friendly and intuitive, making it easy for you to navigate and find what you're looking for. And if you ever need any help or have any questions, our dedicated support team is just a click away. We're available 24 hours a day, 7 days a week, to assist you with any issues or concerns you may have. Our team is comprised of experienced and knowledgeable professionals who are passionate about providing exceptional customer service. So why wait? Join 1ace today and start your journey to a gaming paradise. With our commitment to providing an exceptional gaming experience, you'll be sure to have a blast.