1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 0396191245
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to log in securely. This streamlined process eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, ensure you have a strong internet connection and wait for a stable signal. If you don't receive the OTP after the allotted time, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If your number has changed, submit your updated KYC (Know Your Customer) details to our customer support team via email to facilitate the account transfer. This will help resolve the issue and regain access to your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once updated, you can log in and start playing without any problems. This should ensure you have access to the latest features and gameplay.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for funds earned from gaming, not bonus amounts. This means users can access their actual earnings, but not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, you must upload and save your Aadhar card, UPI, and bank details within the app. This is a mandatory requirement as part of the KYC (Know Your Customer) verification process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasionally payment delays may occur, requiring a wait of up to 24 hours. This variance in processing time is worth noting when using the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry, as the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
At 1ace, we believe that a great gaming experience goes beyond just great games. That's why we're committed to providing our players with generous bonuses and promotions to enhance their gameplay, as well as a responsive customer support team available 24/7 to help with any questions or concerns. Our team is dedicated to ensuring that our players have an exceptional experience from the moment they join us. From helping with account setup to resolving any technical issues, we're always here to help. And with our extensive collection of games, there's something for every type of player, whether you're a newcomer to online gaming or a seasoned pro. By joining us today, you'll become part of a vibrant gaming community that's always buzzing with activity. You'll have the opportunity to connect with other players, participate in tournaments and events, and enjoy a wide range of games and features that are constantly being updated and expanded. So why wait? Join 1ace today and discover for yourself why we're the ideal destination for gamers of all levels. With our generous bonuses, responsive customer support, and extensive game collection, we're confident that you'll find everything you need to take your gaming experience to the next level.
For seamless and secure transactions, the 1ace platform supports a wide range of deposit and withdrawal methods, including credit and debit cards, electronic wallets such as PayPal and Skrill, and even cryptocurrency options. This diverse range of payment options ensures that players can effortlessly fund their accounts and withdraw their winnings, without any hassle. To further enhance the user experience, the 1ace customer support team is highly responsive and available 24/7, 365 days a year. Our dedicated team is always ready to address any questions or concerns, ensuring that players can focus on enjoying their gaming experience to the fullest. Whether you're a seasoned player or new to online casinos, our support team is committed to providing exceptional assistance, ensuring that your experience is nothing short of exceptional. As a valued member of the 1ace community, you'll be eligible for a range of generous welcome bonuses, exciting promotions, and a loyalty rewards program. Join us today and discover why we stand out as a leader in the online casino industry. By experiencing 1ace firsthand, you'll understand why we're the go-to destination for online gaming enthusiasts.