1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 5924288859
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive an OTP, which you must then verify. This will authenticate your account, eliminating the need for a password or email login. You can now easily access the app using just your mobile number.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you don't receive the OTP after clicking "send", wait for the designated time to pass before seeking assistance from the app's support system via live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number initially. If your number has changed, send your updated KYC (Know Your Customer) details to our customer support team via email to assist with account transfer. This will help resolve the issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app from the store. This should allow you to easily log in and access the updated features.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is higher than some other apps. Withdrawals are only possible for earnings from gaming, not bonus money. This means you can only withdraw the money you've earned by playing games, not any extra rewards or bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration, please ensure that you have saved your Aadhar card, UPI, and all bank details in the app. Additionally, all KYC (Know Your Customer) details must be completed and submitted through the app. This is a requirement for using the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, payment processing may be delayed, requiring a wait of up to 24 hours in some cases. This can impact the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If so, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for further assistance.
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