1ace

1ace App support

Contact
+91 8474351320

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The 1ace:

Q1: How to log in after installing the 1ace?

To log in, open the app and enter your registered mobile number to receive a verification code. Verify the one-time password (OTP) sent to your phone to complete the login process. This eliminates the need for a password or email login, allowing for a seamless and easy login experience.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and wait for a strong signal. Once you've done that, click "send OTP" and wait for the verification code to be sent. If you don't receive OTP within the allotted time, contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with the same active phone number. If your number has changed, send your updated KYC details to the customer support via email to assist with transferring your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and enjoy playing the updated app. This will ensure you have the most recent features and functionality.

Most Asked Questions Related To Withdraw In The 1ace:

Q1: What is the minimum withdrawal amount in the 1ace?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals can only be made from the money earned through gaming, and bonus funds are non-withdrawable. This means you can only redeem funds earned from actual gameplay, not bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved in the app. This includes linking your Aadhar card, adding UPI information, and saving all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 3 hours, but some users may experience a delay of up to 24 hours. On average, the process takes anywhere from 30 minutes to 3 hours. However, occasional payment delays can extend this timeframe beyond the initial 3-hour window.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, first check your transaction history in the settings. If your withdrawal request is failing, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their customer care centre.

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