1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 3717885368
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your number, and you will be logged in. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first check your internet connection for a strong and stable signal. If you still encounter problems, wait a bit and try sending the OTP again. If you don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, please submit your updated KYC details to customer support via email to facilitate the account transfer. This will enable a smooth account shift.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the update is installed, you should be able to log in and play without any problems. This will ensure you have the most recent features and functionality.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming, and bonus money cannot be withdrawn. This means you can cash out actual gaming winnings, but not rewards or bonuses received.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This delay is a rare exception to the otherwise efficient process.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used for gaming purposes and cannot be withdrawn by anyone else. It can be withdrawn once you've earned money from playing games with the bonus amount. The bonus itself is non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, don't worry as the funds will be added to your wallet account within 24 hours. If you still encounter a problem, you can contact their care centre for assistance.
At 1ace, we prioritize responsible gaming and provide tools to help you maintain control. Join us today to take advantage of our generous welcome bonuses and ongoing promotions, and discover why countless players around the world choose 1ace as their trusted online casino. Our commitment to responsible gaming is reflected in our user-friendly interface, which allows you to set limits and track your playtime, ensuring a safe and enjoyable gaming experience. With a wide range of games to choose from, including slots, table games, and live dealer options, you'll never be bored. And with new promotions and bonuses regularly added, you'll always have something exciting to look forward to. Don't just take our word for it - join the thousands of players who have made 1ace their go-to online casino destination.
The 1ace platform offers unparalleled customer support, providing assistance 24 hours a day, 7 days a week. This ensures that help is always available whenever you need it, allowing you to focus on your online gaming experience. With a dedicated team of professionals, 1ace is committed to providing timely and effective solutions to any issues that may arise. Join the vibrant 1ace community today and take advantage of our generous welcome bonuses and regular promotions. Our online gaming destination is designed to provide an unforgettable experience, with a wide range of games and exciting opportunities to win. By choosing 1ace, you'll be part of a dynamic and engaging community that's always looking for new ways to enhance your gaming experience. At 1ace, we strive to create an environment that's both fun and rewarding. Our team is dedicated to ensuring that your online gaming experience is seamless and enjoyable, with a focus on providing exceptional customer service and support. We believe that our commitment to excellence sets us apart from other online gaming platforms, and we're confident that you'll find 1ace to be your ultimate destination for online gaming.