1ace
1ace
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This app is available for your device
1ace
This app is available for your device
Contact
+91 7409793851
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1ace?
To log in, open the app and enter your registered mobile number to receive a verification OTP. Once verified, you'll be logged in securely without needing a password or email. This convenient method allows for easy access to your account.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection for a strong signal. If you receive a proper signal, wait for the OTP to be sent and allow the time for it to be received. If the OTP does not arrive, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active number. If your number has changed, submit your updated KYC (Know Your Customer) details to the customer support via email to transfer your account. This will help facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once updated, you can easily log in and start playing. This should fix any compatibility problems and allow you to access the app smoothly.
Q1: What is the minimum withdrawal amount in the 1ace?
In this app, users can withdraw a minimum amount of Rs. 100, which is higher than in many other apps. Withdrawals are limited to the money earned from gaming, not including bonus amounts. Users cannot withdraw bonus funds, only the earnings from playing games.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes linking your Aadhar card, saving your UPI details, and adding all relevant bank information. Completing these steps will help facilitate the process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, occasional delays in payments may require waiting for up to 24 hours. This variance in processing time is a notable consideration for users of the app.
Q4: Why is the bonus balance not being withdrawn?
The money earned from a bonus can only be used within the gaming platform and cannot be withdrawn by anyone else. You can withdraw the actual winnings earned from playing games with the bonus amount. The bonus funds themselves are non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To verify your withdrawal status, go to the settings and check your transaction history. If your request is failing, the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their customer care centre.
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